Hey, Are You Listening?



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 »  Home  »  Blogs  »  Hey, Are You Listening?
Ken Freund

I’ve always been crazy about anything with an engine.

After years of pestering my father, he finally let me drive a car - at nine years of age. At 14 I taught myself to drive stick shifts and then how to ride motorcycles. Later, I also learned to fly and have had my pilot’s license for 22 years. Working on, riding, driving, restoring, photographing and writing about all these wonderful machines has always been my passion. I've been an auto vo-tech and smog test instructor, certified master technician, vehicle inspector, shop foreman, service manager, service director, and shop owner. Over the years I’ve owned about 35 bikes and 50 cars and trucks, a lot of which I wish I had never sold!

 

View all blogs by Ken Freund...
Hey, Are You Listening?
By Ken Freund | Published  02/14/2008

Chrysler just launched its New Day program, which includes one of the largest advertising campaigns the company has ever undertaken. As part of the new ad blitz, the company tries to tell the public that it is listening to what people have to say. In conjunction with all this, Chrysler’s media blog “The Firehouse” recently posed the question “How many times have you all admonished car companies for not listening to consumers in deciding on design, features, pricing?” “So, OK, we heard you, but more importantly, we heard the consumers.”

Regarding the New Day program, Chrysler’s Vice President and Chief Marketing Officer Deborah Meyer said “In the first 60 days after Chrysler became private, we approved 260 line item improvements to our products.” A line item is a single item or change.

The new ads are rather innovative and if you would like to see if the new Chrysler--which was bought by the private-equity firm Cerberus last year--is listening, you can visit www.Chryslerlistens.com online. Then come back here and tell us if you think they really are listening, and what you would like to see happen, especially with Dodge Ram diesels.

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  • Comment #1 (Posted by Andy Mink)

    I looked at the site, but it had no Ram trucks in the list of vehicles they "listened" to the consumer on. I think the main things that need to be done in the 3500 series are payload and tow capacity that are higher and a long bed Mega. Maybe 4500 series pickup in addition to the chassis cabs.
     
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