View Single Post

TSB 14-003-09 Just talked to Factory
Old 11-02-2009, 03:47 PM   #36 (permalink)
Wygate
Offline
Join Date: Oct 2009
Location: Astoria, OR
Posts: 125
TSB 14-003-09 Just talked to Factory

Well it is the start of my second week with out a truck and 500 miles from home. My ins is paying to fix the truck, it needs the entire fuel sys short of new lines and tank!

I just got off the phone with the "factory" and asked them why they would not install the new TSB kit. They had been very helpfull until this phone con.
I asked them why they would authorize a repair that will most likely happen again when they have a fix! No response. They (and by they I mean us the consumer) have a big problem here and seem to know it, so far this new TSB is the 3rd re-do of the 7.5 and up filtration sys that I am aware of! I did not pay $50k plus for a truck I can't trust with my family in it!

I am personally aware of 3 trucks that have had this same issue in the last 3 or so weeks. I just read a post that will make 4. The only thing I know to do is for us to call the factory and lodge official complaints about this problem.
__________________
Wygate
2009 Mega Cab 3500 SRW, FASS 95 W/ Double Filter
  Reply With Quote