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3rd Gen Probs--standup Dealer
Old 07-13-2005, 05:54 AM   #1 (permalink)
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Join Date: Jun 2003
Location: National City, CA
Posts: 130
3rd Gen Probs--standup Dealer

I am continuing from the several posts made under the 911 forum titled TRUCK BROKE DOWN IN PHX--I had severe missing and several injectors cutting out as well as no AC when this was happening--this was caused by my selling dealer pinching the wires going to the fuel injectors and the AC unit under the Pacbrake air compressor upon installation when the truck was new. I was contacted by Chapman Dodge in Phx and told they would not cover the repairs and parts under warrenty, so I contacted my selling dealer in Kellogg Id (Dave Smith). I am sure many of you have read the posts from Rick here before, I have to say I could not of asked for better treatment or service. They contacted Chapman right away and tried to work out a way to get the repairs paid for right away but do to time constraints they decided it would be better to overnight payment to me so I could get the truck picked up on my schedule. I was reimbursed for all costs at the dealer as well as the rental car charges to get home--I have told many people about this incident and find most of them can not believe such a dealer still exists--no doubt where I will be buying my next Dodge from-----------THANKS RICK
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Russ Bennett National City, CA 2008 4X4 SILVER DUALLY WITH SUPERHITCH AND TORQUELIFT CAMPER TIEDOWNS, TURNOVERBALL HITCH AND COMPANION 5TH WHEEL, PULLING 2006 HITCHHIKER PREMIER 33LK,OR WITH 2007 LANCE 1055 CAMPER
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