Last Sunday the CEL went on and the overhead displayed "catalyst 80% stat." I took the truck out and within 15 miles it went to "catalyst 90% stat" and then "catalyst full, service req'd." Monday morning I called the local dealer (not the one I bought it from) and explained the situation. They said bring it in Friday at 10 a.m. (that was the earliest they could get me in there).
I got to the dealer yesterday at 10 a.m. They took the truck in at 10:15. By 10:30 it was back in the parking lot. I went to the service tech and asked how much longer they thought it would take to fix it and he said, "It's done--it threw some codes and they aren't sure what to do about it." He then proceeded to explain to me what the codes were, but I stopped him and rattled them all off from memory and what they meant. I said, "We found the codes ourselves and THAT'S why I made the appointment, so you could fix the problem!" He hemmed and hawed a bit so I asked to speak to a diesel tech.
The diesel tech came out and said that the codes meant that I needed to go out and drive it and get it into a regen cycle. I said, "Did anyone bother to look at the overhead console that says "catalyst full, service required"? Oh no, they hadn't. I explained that I had TRIED to get it into a regen cycle and it wouldn't go and that's why I was here. He got all flustered and said, "Well no one TOLD me that," and I said, "Well, I explained all of this when I made the appointment!"
Fortunately the head diesel tech happened to be passing through, even though it was his day off. They snagged him and I explained (in front of these bozos) what had happened and he nodded and said, "It needs to come in so we can force it into a regen cycle." (FINALLY! Someone who is fluent in 6.7-ese!) I then asked him about the Rev A and Rev B flashes and they all looked at the scanner printout and couldn't find anything, but he said they would go over all of that on Monday and do whatever needed to be done. I asked him if he had run into anyone else with this engine issue and he said yes.
I hate to think what would have happened if I hadn't had access to this forum and the combined wisdom of you people. I HATE going to service departments anyway because men immediately assume if you have two boobs you're an idiot. But thanks to you guys, I could speak fairly intelligently about what was happening with the engine.
I'd REALLY love to have access to the computer database that spits out two pages of explanations and illustrations when you punch in the error code.
Janet (the Mrs.)
2007.5 3500 MegaCab
Service departments
Linear Mode
