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New TDR rep. at Dishman Dodge
Old 07-31-2007, 04:25 PM   #1 (permalink)
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Join Date: Jan 2007
Posts: 304
Exclamation New TDR rep. at Dishman Dodge

Dishman Dodge has made adjustments subsequent to the departure of Adam Macomber, with the goal of continuing and improving upon the customer satisfaction expressed so often here in this forum.

Another exceptional member of the Dishman team, in my experience, has been Josh Ullrich, the "parts/accessories guy", whose advice and knowledge was invaluable during my decision-making re. purchase options and aftermarket add-ons. He has been very helpful, also, with post purchase questions. (The last is a very good indicator of character, IMO. It is very easy to "forget" yesterday's customer after the deal is done.)

This very friendly young man is sharp! There is no "Duh!" element in the equation.

Josh has sent me this update on developments at the dealership (with permission to post here).

[Note that Rob Croswhite (with one "s"), the new TDR rep., has been recommended in forum posts by long time TDR member "jelag", ...here:

Dealership/purchase experience - Dishman (post #3)

What happened to Adam?? (post # 7)

Jelag is in Spokane,...which means that a very short hop would take him to the Dave Smith dealership, if he were so inclined. Apparently he is not. ]

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Josh's message:

Dishman Dodge's new TDR representative is Rob Croswhite. Rob has been with the dealership for many years in various aspects and is an outstanding individual (in fact, his father is our Used Car Manager and has been for many years, as well). He will be able to provide expedient and knowledgeable service to all (he is even a "step-in" supervisor for the sales teams). His contact information is as follows: Telephone: (509) 270-3984/(877) 568-3363 E-Mail:

I (Josh Ullrich) will be able to assist Rob with any TDR inquiries to the best of my abilities. My contact is (877) 568-3363 ext. 101
E-mail:

As soon as we get our TDR account up and rolling both of us will be active on the boards.

Joshua G. Ullrich
Dishman Dodge Motorsport & Accessories
Your ARMA COATINGS Spray-In Bedliner Headquarters!!!!
Work: (509) 924-3250
Fax: (509) 924-4567
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The intent of ("both" of) these gentlemen to participate in this forum, time permitting, is very good news. I have found Josh to be a person whose diesel knowledge is considerable, and who will diligently seek the answers to questions which he does not have.

In light of recent postings re. "Service Departments", I inquired of Josh what the situation is at Dishman, for those who might be close enough to seek service there. He responded that, to his knowledge, customers are quite pleased with that department.

I have seen nothing to the contrary posted at TDR.

Repeating my previously posted "disclaimer", ...two points:

I am not easy to please, and unhesitatingly vocal when angered by poor treatment at dealerships.

I have zero connection with Dishman Dodge except that of a very satisfied customer, and resulting friendships with some Dishman personnel.

I hope that this info may be helpful to anyone considering dealerships to contact.

In closing, I wish to extend well deserved best wishes to Adam, as well, in his to-be-announced new location.
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