Bad fuel, dealer said entire sys needs replaced!

[Austin Diesel]

Originally Posted by gsbrockman

Notifying his insurance company is fine.......but shouldn't the actual claim be filed with the selling station that dispensed the poor quality fuel?????

A friend of mine in the Milford, KY area received a tank of contaminated fuel.....the claim was filed, the Dodge dealer performed the work, and the selling station's insurance company paid the claim......a tad over $16k dollars if I remember correctly.

Greg

We just get a copy of that form for our glovebox and a lawyers card to present as needed.

I just wanted a reliable $ 50,000.00+ truck to drive ,Maybe i was dreaming of not having a new truck that i had to work on so much or worry about?

[HBarlow]

Originally Posted by gsbrockman

Notifying his insurance company is fine.......but shouldn't the actual claim be filed with the selling station that dispensed the poor quality fuel?????

A friend of mine in the Milford, KY area received a tank of contaminated fuel.....the claim was filed, the Dodge dealer performed the work, and the selling station's insurance company paid the claim......a tad over $16k dollars if I remember correctly.

Greg

Yes, absolutely. That would have been my first phone call but I got the impression the original poster was not going to do that or had already determined that nothing was going to result from contacting the fuel seller.

[HBarlow]

Originally Posted by Austin Diesel

TSB 14-003-09

sag2

New Mopar Heavy Duty Severe Fuel Filtration Kits Available

They have been talking about it for a long time and the TSB is finally out. TSB 14-003-09 gives all the details.
Fits all 2004-2009 trucks and Chassis Cab. Includes lift pump and remote mounted filter. Have not seen it yet but is should be a well engineered set up.

They all retail for $750. " Plus labor "$$$$

This better be gold plated just have not pay rent or skip a payment or two to pay for it .

MODELS:
2004 - 2009 (D1/DH) Ram Truck (2500/3500 Pick Up)
2007 - 2009 (DC) Ram Truck (3500 Cab Chassis)
NOTE: This bulletin applies to D1/DH vehicles equipped with a 5.9L Cummins engine
built after January 1, 2005 and D1/DH/DC vehicles equipped with a 6.7L
Cummins engine built from 2007 model year (sales codes ETH, ETJ).

DISCUSSION:

Several fuel system add-on or retrofit parts are available to enhance the filtering capability for customers exposing their vehicles to extremely dirty conditions or contaminated fuel dispensor pump filters or storage tanks.

Description of parts available for Cummins diesel equipped vehicles are listed below:
· 5.9L & 6.7L Water stripping, frame mounted filter kit. This kit includes the following: revised lift pump, lines, heater, water in fuel (WIF) sensor, and instructions.
· 6.7L up-graded (5 micron) fuel filter to retrofit earlier models (shell and element).
· 6.7L Element only, fuel filter.
· 5.9L & 6.7L Add-on or up-graded fuel tank vent hose kit with vent cap.
NOTE: Several parts will be added to this bulletin when they are available. The bulletin will be revised when they become available. These parts include a Filter with Bracket assembly which will replace the cap on the fuel tank vents for all the above vehicles, a 5 micron fuel filter for 5.9 engines and an improved air filter for 5.9 engines.
NOTE: The maintenance intervals for the fuel filters (engine mounted filter and chassis mounted severe duty fuel filtration kit filter) maintain a 15,000 mile service requirement for both


5.9 /6.7 LONGEVITY AND DEPENDABILITY PRODUCT ISSUES:

WHY DOES MY DIESEL NEED BETTER FUEL FILTRATION?

The 5-7 micron particles that pass thru your factory fuel filter are abrasive at the 23-26 thousand PSI range.

The end result is injector failure due to high fuel return rates causing loss of power and long crank times. One set of injectors could buy a pallet of these filter kits!
The factory water separator is a gravity type, water settles to the bottom of diesel.

The problem being the factory fuel pump location is before the separator so the water is mixed with the fuel! .

Industrial Diesel apps. have multiple filter/separators to prevent this issue dodge does not.

The effectiveness of the factory separator isn’t enough to protect your engine investment or injection components from water contamination failure claims. Water/Fuel contamination causes rust, the end result being failed injectors, cross over tubes, fuel rail and if its bad enough, injection pumps etc.

Warranty will not cover fuel contamination! Guess we cannot buy "Mopar Refined Certified Pure Clean Diesel Fuel " ? YET ????

Just a slight oversight on the manufacturers part at the purchasers expense.

how do the automotive attorneys push for a chrysler recall and update for the TSB retrofit kit on their nickel? seems llike a omission and a pre filter should have come with all 6.7 's from the factory as standard equipment.

All diesel 2010 models will have this part preinstalled,according to my service manager.







Picture soon to follow?

Austin Diesel

Austin Diesel,

After trying several times I have no idea what this post is about. I can't even guess which part of it was posted as comments by yourself, comments by sag2, or the original text of the MOPAR service bulletin.

[HBarlow]

Originally Posted by Austin Diesel

We just get a copy of that form for our glovebox and a lawyers card to present as needed.

I just wanted a reliable $ 50,000.00+ truck to drive ,Maybe i was dreaming.

Huhhhh?

What copy of what form and a lawyer's card for what?

Are you saying Dodge is responsible for filling the diesel fuel tank with rusty water? What diesel truck would run with rust, water, and dirty fuel in the tank?

I cannot follow your logic.

[Austin Diesel]

Originally Posted by HBarlow

Huhhhh?

What copy of what form and a lawyer's card for what?

just reading the above quote first you gotta prove the fuel was dispensed from that stations pumps, bottom of the tank water in fuel or rust will choke anything

most stations i buy from have a inline filter but i really have never seen a tech or attedent ever change a inline fuel station pump filter in broad daylight ever ?

A standard form to certify fuel from vendors is clean to prevent claims would be great .

i know they measure and certify for volume and weight for gas fuel but not by temp as gasoline loses volume due to heat expansion

How about state approved current certification sticker from stations to say they change pump filters on a regular basis based on diesel fuel volumes dispensed.
You know the little faded stickers that sometimes have dates and initials to say they are replaced and serviced pump filters on a somewhat frequent basis.

Are you saying Dodge is responsible for filling the diesel fuel tank with rusty water? What diesel truck would run with rust, water, and dirty fuel in the tank?
No,

just that their are very loose or random filter standards for diesel fuel purity at the pump.

I cannot follow your logic.

no it just seems tough to judge foaming fuel clarity from a nozzle at a station that might or might not replace filters at regular intervals kinda like rolling dice

austin diesel

[John Haggerty]

" What diesel truck would run with rust, water, and dirty fuel in the tank?" My 89 IDI thrives on that stuff!

This post adds one more concern to my perfectly running 2008 CTD engine.

[gsbrockman]

Did anyone else besides me notice Wygate's membership join date and initial 9 posts here on TDR ?

Just curious...........

Wondering if he was on his way to meet Whiteranch04 for a family reunion or something.......

Greg

[HBarlow]

Austin Diesel,

It is considered VERY bad form on websites to use the quote function to copy and drag down another member's posts then write your own comments inside the quote box. Your comments are indistinguishable from my comments which makes it appear to an innocent reader that I wrote your comments. Such sloppy methods distort the original poster's message and makes it appear that you are intentionally falsely attributing your own comments to the other poster for possibly malicious reasons. I object to your use of my quotes in this manner and recommend you learn how to communicate on an internet forum.

It is also impossible to follow your thought path. You appear to be speaking in some sort of codes commenting on subjects others cannot see.

[odinjunior]

Having read all this I am now afraid to take my truck to the fuel pump.....LOL...
Is there a less expensive than $750 plus installation way to protect my truck?

[Austin Diesel]

Are we elligible to get this tsb update installed under warranty ? All other text formatting will be corrected. Will keep it all short and sweet.

need a new Ecm flash anyway for the 08.

Austin Diesel

[GCroyle]

Austin,

Thanks for the information about the TSB.

I really thought that if we got water contaminated bad fuel it would trip the WIF light and possibly other than the transfer pump and filters, we wouldn't be facing the MAJOR repair that the truck in PA is looking at.

Still learning this Diesel game and enjoying it.


Also interesting on Wygates original 911 post, someone chimed in about the technology at the major distributors about monitoring for bad/water fuel.

[jelag]

We had read about issue here on the TDR about the time the 05's started to come out and the change to ULSD and the dealer giving customers fits....

When the switch was made to ULSD we designed and installed on all our trucks a aluminum block with a 10 micron primary filter and water trap and a secondary filter that is a 2 micron filter.. To date we usually go a full year on this before we change the filters.

Since the 2 micron is smaller than the OE filter we once a year drain some fuel from the OE filter and check for dirt and water...

Once every quarter or so drain a few once's from the 10 micron / water trap... to date we've not got more than a couple of table spoons of water out of this filter...

We not only do this on our Dodges(Cummins) but on our CAT engines as well...

We fuel 95% of the time at card locks and most of these guys cater to Class 8 trucks, and often we see the filters on the side of the pump with a date on it... and to be honest I don't think I've seen a filter more than a few months old...

When we first started this program we tested the fuel pressure behind our filter system and have always read a good number....

I have really 2 issues with this thread... 1 - Chrysler should keep these engines safe, and the TSB shows that maybe they've made a mistake in their first design, thus it should be considered for warranty.... I also believe that what should happen is the filter should plug and stop the truck before damage... 2 - I have trouble believing that a station today could have a problem where you can actually pump dirt into someone's tank... When I was a kid, we had a problem where I worked with a cracked tank... and if you pumped a gallon of fuel first thing in the morning into a glass gallon jug you'd get a qt. of water.. this was before the use of paste on the dip stick to check for water in the tank... Chevron at the time, had a crew there in 2 or 3 days to pull the tank and replace it...

[Wygate]

Originally Posted by HBarlow

Yes, absolutely. That would have been my first phone call but I got the impression the original poster was not going to do that or had already determined that nothing was going to result from contacting the fuel seller.

I am arfaid to contact Shell as I may screw myself by saying the wrong thing to the wron people, I will let a lawyer do that for me, if it comes down to that! As of now the ins co USAA is covering me.

[jelag]

Wygate.....

If I were you... I'd go back to the same station, same pump and pump yourself a couple of gallons in a clean container, and look and see whats in the container... later this would be the evidence to convince anyone that there might be a problem...

[Wygate]

Originally Posted by gsbrockman

Did anyone else besides me notice Wygate's membership join date and initial 9 posts here on TDR ?

Just curious...........

Wondering if he was on his way to meet Whiteranch04 for a family reunion or something.......

Greg

No I just got a new Dodge, came over from a Duramax. All my buddies have a dodge) I have been a fan of this sight when I started looking at Dodge.