Bad fuel, dealer said entire sys needs replaced!

[Wygate]

Originally Posted by tempforce

check my profile photo, sorry that's the largest the system would let me load.
i use a 2 micron fleet guard filter. the filter/separator is in front of my air compressor box and behind the air tank.
i contacted dave smith to post the filter system on their dodge accessory web page.
i didn't ask for a updated price.

I called Dave Smith friday night when this happnedand talked to them about the same sys you talked about. They have had good luck with it. My guess the worlds largest Dodge dealer has all their stuff in one sock! They have been a big help.

[HBarlow]

Wygate,

I have been reading this thread from the beginning and sympathizing with you in this bad luck situation up to the point where you made a sharp left turn and began blaming Chrysler/Dodge and demanding a free extreme service fuel filtration system. I consider that unreasonable.

There is no reasonable way that Dodge can be responsible for what happened to your truck and I believe you are completely wrong in expecting Dodge to provide remedy. You filled your truck's fuel tank with dirty water. If you know where and from whom you bought muddy water you should hold that fuel retailer accountable, make your public criticisms about that station, and make demands for that station to provide remedy, not Dodge.

Dodge cannot equip our trucks with systems to prevent any unfortunate or dumb thing an owner can do to his truck. It is fairly common for owners or station attendants to pump a tank full of gasoline into a diesel pickup. The owner never realizes his error until the engine runs terrible, becomes extremely noisy, or shuts down. A friend of mine had that happen. Is Dodge responsible?

How about if someone dumps sand or sugar in another person's tank. Should Dodge prevent that? Of course not.

I regret that you had that problem but it is your misfortune and yours to solve, not Dodge. The new filtration system Dodge has just made available is clearly labeled as intended for extremely dirty operating environment like farming and oilfield use where the trucks are operated extensively on dirt roads.

Thank you for your service to our nation. I am retired Navy and appreciate what you are doing.

[Austin Diesel]

Would really like to see a picture of this factory setup and some real pricing other than full retail has "Genos" got this in stock yet? to compare to the other filter setups ?

My truck is a work truck and it can be out in the sticks at any given time off road etc. and i believe that filtration is something you cant have enough of regardless of the application it protects the equipment and your investment.

mullinax have you installed any of these kits yet ?

Austin Diesel

[Wygate]

Originally Posted by HBarlow

Wygate,

I have been reading this thread from the beginning and sympathizing with you in this bad luck situation up to the point where you made a sharp left turn and began blaming Chrysler/Dodge and demanding a free extreme service fuel filtration system. I consider that unreasonable.

There is no reasonable way that Dodge can be responsible for what happened to your truck and I believe you are completely wrong in expecting Dodge to provide remedy. You filled your truck's fuel tank with dirty water. If you know where and from whom you bought muddy water you should hold that fuel retailer accountable, make your public criticisms about that station, and make demands for that station to provide remedy, not Dodge.

Dodge cannot equip our trucks with systems to prevent any unfortunate or dumb thing an owner can do to his truck. It is fairly common for owners or station attendants to pump a tank full of gasoline into a diesel pickup. The owner never realizes his error until the engine runs terrible, becomes extremely noisy, or shuts down. A friend of mine had that happen. Is Dodge responsible?

How about if someone dumps sand or sugar in another person's tank. Should Dodge prevent that? Of course not.

I regret that you had that problem but it is your misfortune and yours to solve, not Dodge. The new filtration system Dodge has just made available is clearly labeled as intended for extremely dirty operating environment like farming and oilfield use where the trucks are operated extensively on dirt roads.

Thank you for your service to our nation. I am retired Navy and appreciate what you are doing.

Harvy,
We are not on the same page, I guess I have not given all the details. I never demanded them to change the filter sys I asked them. When they said no, I asked why and they would not give me an answer. I am willing to pay the cost of the filter, just not man hours as they are double dipping, the sys is apart, little to no extra labor is involved.

My big issue with Dodge is the safety sys they have in place did not work, No WIF light or any other for that matter ever came on when I was in the truck but the truck was in "limp mode" and only after I shut the truck off and restarted the DPF full light came on. Had this happened I would have drained the water and averted this mess. I was told by 2 of Dodges mech's (2 different dealerships) that the sys can be overloaded and fail (I never posted this info). That is my issue - "they" know there is an issue. As I stated before our best recourse is to make Chrysler aware by using the "800" numbers they have in place, they may not be as aware of this as we may think, this will fix that. My belief is they want to do the right thing, just that it costs tons of money and causes bad PR so they are moving slow.

You are correct that this is my problem until it happens to yet another member. I don't believe if I put gas in it they are in any way at fault, I have seen it too many times with our work trucks and boats and a kid not knowing any better fuel up with the wrong stuff or even put it in the wrong place!

As for the filling station I am letting my INS CO handle that (My guess is the same you have USAA). They have all the lawyers and experts to get the money for the bad fuel repair. I said it before I was very afraid that if I said the wrong thing to the wrong person I would lose any ability to recoupe my money, having intimate knowledge of cases similar being lost due to a statement.

[hsmith]

Don't think you are out of line at all. If you don't stand up for yourself in this cruel world you will be in worse shape in the end.

[Austin Diesel]

Originally Posted by hsmith

Don't think you are out of line at all. If you don't stand up for yourself in this cruel world you will be in worse shape in the end.

You are so Right !!!!

just like the corvair never flipped over and the pinto never burnt up .And firestone never made bad tires.

Detroit and the bean counters control the purse strings and policy ,kinda like some other bureaucracys.

O yea safety is job one as long as it doesnt cost too much,

Austin Diesel

[Scrappy]

Originally Posted by Wygate

My big issue with Dodge is the safety sys they have in place did not work, No WIF light or any other for that matter ever came on when I was in the truck but the truck was in "limp mode" and only after I shut the truck off and restarted the DPF full light came on. Had this happened I would have drained the water and averted this mess. I was told by 2 of Dodges mech's (2 different dealerships) that the sys can be overloaded and fail (I never posted this info). That is my issue - "they" know there is an issue.

Agreed! "They" need to step up and fix it either by putting a functional WIF sensing system in or installing the severe service filter kit! They wouldn't have built the kit if there wasn't a problem.

[HBarlow]

Dodge is not responsible for what happened to the original poster's truck and I will be very surprised if they fold. They should not and I guarantee you I would not if I were in the loop.

Dodge cannot protect us from what we do or allow to be done to our trucks. If I dump muddy water in my diesel fuel tank I AM RESPONSIBILE.

Some of you have apparently spent too many years listening to and believing the propaganda media.

Have any of you ever driven a Corvair? I have. They were excellent small cars just like Volkswagens only with six cylinder flat engines. The crap about them being dangerous was one attention-seeking lawyers attempt to gain fame and fortune. The gullible bought it and destroyed the Corvair. Many of you put oversized tires and lift kits on your trucks then rant about Corvairs being dangerous. You know not what you speak of.

Ralph Nader who destroyed Corvair, the news media who whined about it, and the lying trial lawyers who brought us the Firestone tire fraud, are all members of the same political party and all share the same philosophy. It is BS.

Accept responsibility for your own mistakes and make it better. America was not built on "it's someone else's fault."

[Austin Diesel]

Ok , Now my neighbor's daughter was killed in a relativly minor pinto rear end collision and the bumper collasped and punctured the gas tank and she is gone at 17 years of age burned up. She is gone !! Ford denied any negligence in engineering design from a legal standpoint.

All consumers are not perfect, (tire inflation)tread separation, sidewall failure,etc. but when the jaws of life are prying someone you care about or their body from the vehicle it tends to stir up emotion.

i would never buy a fireblown tire ill stick to michelins.

Now the auto companys have never made a perfect vehicle or they would never wear out or break. unforseen happens.

wonder why my service manager said the 10 model dodge comes with these severe filters now if they are not needed? whats 800 a month for sixty months when its in the shop waiting for parts for mickey mouse preventable BS that should be preventable at a minor costing revision.

We have no control over fuel quality at the pumps and it kinda like rolling dice,just lookin at a pump filter sticker now?
The quicky mart is dicey,and money is tight fuel is at 2.70 a gallon here, but i will install another filter set .

Every Cat, Cummins, Detroit,Volvo,Mann, Mercedes,Atlas diesel engine/industrial,construction,OTR, or marine has a or multiple inline prefilter water separators, before the engine secondary filter, every boat has one for each engine, marine fuel is subject to more condensation due to storage and transport tank issues which is a perfect example why they are installed. to protect equipment from parts failure, Ask any master mechanic or fleet service manager.

Building trucks is all about controlling costs and keeping a competitive price point with the competition not about protecting the consumer, you get what you pay for and nothing else .

Selling parts and labor is keeping the few dealers alive that are struggling in this economy to keep and retain the best qualified mechanics who earn real wages to pay bills . its not there fault. But production designs, cost cutting, accounting affects all vehicle quality longevity and durability it is not a perfect world and attrition is evident.

Austin Diesel

[HBarlow]

As I have written many times, I've put 630,000 miles on three Dodges traveling the entire US and Canada with factory OEM components. Never have had a problem of any kind. I never use fuel additives and have never replaced a failed or worn injector. Have never replaced a fuel filter except at regular 15k mile intervals.

All the exotic fuel filter systems are nice but simply not necessary for the great majority of Dodge owners.

If someone operates his Dodge in a very dirty environment Dodge has now made a factory-engineered severe system available. If you need it, buy it.

Few if any who are currently TDR members could afford or would purchase a Dodge if the manufacturer tried to engineer prevention against every posslble mistake into their trucks.

I am responsible for my truck. I chose it, I paid for it, I own it, I maintain it, I repair it.

[mgoncalves]

Didn't the guy say he was willing to buy it from Dodge, just not willing to pay any extra labor for install being that they are replacing the system anyways? I guess I don't see how that is trying to make Dodge pay for someones mistake.

I've put many miles on trucks also and have had very few problems, that doesn't mean the system is perfect. A better fuel filter would not cost much more for Dodge to implement and would eliminate many warranty jobs I would think. How many hung injectors could have been avoided with the common rails if there was a 2 micron filter from the factory? We will never know will we?

[hsmith]

Ah-hem, xcuse me, but another good reason to keep the old 12 valve. Get some contaminated fuel, replace a $12 filter, keep one as a spare, keep on trucking.

[mgoncalves]

No thanks, I'll keep my factory 350 horse, quiet diesel. 12 valve-- blah!

[gsbrockman]

Originally Posted by mgoncalves

No thanks, I'll keep my factory 350 horse, quiet diesel. 12 valve-- blah!

You mean the one that actually builds cab heat within a reasonable time frame during winter months ???

[mgoncalves]

That too. I work on my brothers 12 valve all the time for him, there is always something that needs adjusting or upgraded and frankly, I think it's a pain to wrench for hours for a little more power here and there.