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What's up with GENO's?
On or about the 16'th of Jan I made an order for a westach fuel-pres gauge.It took till the 26 of jan to notify me that it was back-orderd.If I had known at time of order I wouldn't have made it and orderd it from another source!10 days thats a JOKE!
Once notified I promply orderd from another source and cancelled my geno's order.
Ive just got back from a remote location to find that they billed my card on feb 1 02 after my cacelation on jan 26.
Before I had a chance to call about it the post office had a parcel to pick-up.The girlfriend picked it up and it was that order from geno's that I had cancelled.After paying the $19.60 for the customs crap she brought it home.
Know I have to wait for some flippen return form in the mail to return this thing and take the time to do a US postal parcel mailing.
I don't work 9-5 or any set days but as a rule I'm gone and unable to do the mailing myself.This realy sucks because now the girlfriend will have to make a special trip away from her bussines during working hrs.
I have dealt with them in the past and read lots of good things about them,thats why they got my support right of the hop.Next time I will have to think twice after this.
Wake up Geno's this is not customer service
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2005 3500SRW, Laramie J, Sport, QC, Black, SWB, Auto ,373's, 4WD
Line-x, Astro Start, Wheelwell liners, 250watt oil pan heater, Mopar cold front, Bright-box with Fogzilla, Fuel vent mod, Resse 15k slider, MbRP duals, 305/65/17 BF KO"s, Powerwagon flares, bilisteen shocks, Smarty JR, Suncoast tc
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