06-05-2000, 07:18 PM
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#1 (permalink)
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Non Member
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Join Date: May 2002
Posts: 52,710
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GREAT Customer Service D.I.S. Texas
I'm sure you have all had a bad experience or two with mailorder. I ordered a Pyrometer (R607) and a Boost gauge from DIS in May. Saturday I was fitting the gauges to the A-Pillar mount (my truck got cancelled and re-ordered so I have to be content playing with my toys)
The Pyro gauge was missing the rubber gasket that seals it to the mounting surface and the boost gauge had a defective lamp socket(metal tabs inside were broken on one side).
I sent a note to DIS on Sunday and today I had a call from Randy. The parts are in the mail as I type this.
I consider this GREAT service! No hassle, no excuses, just service.
Thanks Randy!!!
Mick
Tucson
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2001 2500 ETH/DEE, QuadCab, 4X4, SB, LSD, 3.54, SLT+, Sport, Intense Blue PC/Agate, Tow Package, Camper Package, 'DC' Bed Cover, Sliding rear window. Ordered 5/01/00...Cancelled 5/30/00...re-ordered 6/02/00
Gauges (EGT/Boost) and A-Pillar mount Here, 4" Exhaust on order.
[This message has been edited by Mick2500 (edited 06-05-2000).]
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