Diesel Dynamics, great customer service.

Diesel Dynamics, great customer service.

01-20-2005, 08:27 PM

#1 (permalink)

JCyrbok

Offline
Join Date: Jul 2001 Location: Michigan Posts: 1,491

Diesel Dynamics, great customer service.

Recently I was having some problems with my truck developing a "miss" around 2200rpm on the highway. Basically the pedal would intermintanly dead.

After a lot of trial and error the only thing I could find was that my True Torque Power Module was going bad. Took it off and the truck ran normal.

Contacted Diesel Dynamics and explained and was advised to send it in. With in 1 1/2 weeks I had a brand new box on my door step, basically no questions asked! What a great company to work with.

Just wanted to pass along my positive experience with them, too often you hear of bad customer service out there.

I am not affiliated with Diesel Dynamics in any way.

J-

__________________
01.5 2500 extcab 4x4 auto,PATRIOT BLUE,SPA boost/EGT gauge Dakota Digital FP gauge,Scotty Air,FASS,DD TTPM,Amsoil'd,Amsoil By Pass,battery box by TDR Member CPFF,LineX,Truxedo Toneua cover,powervision mirrors,Sirius,DSS/3rd Gen track bar, TDR badge and crazy Weimaraner.

Non members can only view the initial post on threads more than 7 days old. There are 1 additional replies on this thread that you could view if you were a member.

TDR Membership offers many benefits including:

4 issues of the TDR magazine per year including these columns:
- Tailgating - A Letter From The Editor
- Letter Exchange - Responses From The Readers
- Member2Member - Members' Solutions To Members' Questions
- Technical Topics - Service/Parts Update
- First Generation - Owner-Specific Articles On The '89 - '93 Dodge Diesel Trucks
- 12-Valve Engines - Owner-Specific Articles On The '94 - '98.5 12-Valve Dodge Diesel Trucks
- 24-Valve Engines - Owner-Specific Articles On The '98.5 - '02 24-Valve Dodge Diesel Trucks
- Third Generation - Owner-Specific Articles On The '03 And Newer Dodge Diesel Trucks
- Blowin' In The Wind - Industry News
- Shadetree - Back To The Basics
- Celebrity Corner - The Shadetree Mechanic - Sam Memmolo
- From The Shop Floor - Tips From Turbo Diesel Repair Shops
- Products Showcase - Featured Products
- TDRelease - Vendor Press Releases
In many areas of the country a local chapter with events
A yearly printed copy of the TDR Travel companion listing approximately 700 TDR members across the country willing to help you if you have trouble on the road
Complete access to the TDR website including:
- Ability to do advanced searches over 1.1 million posts
- Access to members only forums (Truck 911, FAQ Forums, Discontinued parts support, Rigs spotted, Pay it forward, Other, and Political)
- Posting ability to the forums
- Ability to read an unlimited number of posts from the forums
- Can customize your forum list to your interests
- Can choose 1st, 2nd, 3rd gen, or rotating header graphics
- Limit searches to forums your interested in
- View posts since you last logged on
- Private message ability to other members
- Chat room access
- Diesel truck specific TSB listing by model year
- Online access to the Travel Companion database (with most current information)