Valair Clutch & Customer Service

[BJMarshall]

I've got about 300 miles on my second clutch from Valair. Everything is working great. This will be long, but I want to tell the whole story.
I bought the 13" upgrade kit on 1-20-2007 which came with a flywheel, starter spacer, and clutch kit. It worked good, but was a little grabby/chattery from the beginning. It was an organic disk, so I thought it should've been smooth. It seemed to be getting better, but maybe I was getting used to it. When I was putting the clutch in the first time, I noticed the transmission had excessive clearance so I ordered the parts to fix it, but put the truck back together to use it for a week or so.
When I pulled the transmission to fix it, I thought I would take a look at the clutch just to see how it was doing. What I found was a flywheel with two very distinct high spots in it 180 degrees apart from each other. This was Wednesday night when I got it apart.
I dropped the flywheel off to get it surfaced Thursday, and called Valair to see what could be done. I spoke with Dan Vallance (owner) and told him what I had found. He was shocked to say the least at the flywheel problem. He took care of me far beyond what I expected. He overnited me a new clutch kit and offered to send a new flywheel too. I figured the flywheel would be fine once it was surfaced. I don't even want to know what it cost to overnite a clutch much less a flywheel.
I've only got a little over 300 miles on it so far, but right now I will say it is the smoothest clutch I have ever installed. I'm very impressed with the clutch as well as the customer service. I will report more after I get some more miles on it.