Genos = great customer service

Genos = great customer service

05-02-2003, 07:48 PM

#1 (permalink)

mbatterson 1

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Join Date: May 2002 Location: grayson,ga. Posts: 31

Genos = great customer service

just going to take a minute and pass along a good customer service story.as some of you know i have been having problems with my autometer boost gauge.i wrote autometer and we came to the conclusion that the gauge was bad.i was told to return it for repair or replacement.i could not find my receipt.i wrote Genos and asked if they kept it on thier computer.i explained my situation and asked if they would send or forward me a copy.well when i got home today,not only did i find a copy of my receipt,but there was a new gauge in the box

.there is also a prepaid return label to send back the bad one.this was the last thing i expected.talk about taking care of the customer.i'm thrilled.

mike

__________________
enjoy,we will

97 3500

AFE.4k kit.custom ground plate.timing at 17*370 injectors.suncoast v/b.cat fell off.
346.1 hp @736 tq.
thanks to
Garmon Diesel Performance
Diesel Performance Motorsports

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