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 TSB's for 2003 trucks

Category 2 - Front Suspension

Category 3 - Rear Axle

03-002-02 All Use of synthetic rear axle lubricant.
This bulletin applies to 2002-2003 (DR) Ram trucks equipped with the 9 1/4" rear axle and trailer tow package. It is critical to optimum performance in trailer towing conditions that when service is being performed on the 9 1/4" rear axle on 2002-2003 (DR) Ram trucks, the axle must be refilled with Mopar 75W-140 synthetic gear and axle lubricant (PN 04874469). Five ounces (148ml) of Mopar friction modifier (PN 04318060AB) must also be added to vehicles equipped with the trac-lok style rear axle.
03-003-04 All Launch shudder.
This bulletin involves adjusting the propeller shaft working angles and applies to vehicles equipped with a two-piece rear driveshaft. The problem is described as a drive line shudder or vibration while accelerating from a stop. The condition is most noticeable under heavy throttle acceleration and is usually only present at low speeds (below 25 mph). Vehicles equipped with a two-piece driveshaft are designed to minimize reaction forces, which result from the universal joint transmitting torque at an angle. These forces cannot be eliminated entirely because of the necessity to compromise joint angle selection between curb and design loading conditions. U-joint angles change depending upon the amount of weight applied to the vehicle bed. Therefore U-joint angle readings may need to be taken with different vehicle loads in order to obtain a satisfactory compromise. The vehicle should be evaluated under the loaded condition that produces the objectionable disturbance.

The repair procedure involves measurements at the transmission yoke, front propeller shaft, rear propeller shaft and rear axle. The working angles should be adjusted to provide the lowest angle possible for the output shaft to front propeller shaft, front propeller shaft to rear propeller shaft, and rear propeller shaft to axle pinion. The measurements will determine which direction to move the center bearing to optimize the angles. Install the appropriate bracket to obtain the minimum working angle, but still maintain at least ½ degree to assure that there will be some movement in the U-joint bearings.
03-004-04 2wd 2500 140.5" wb Axle whine.
This bulletin applies to 4x2, 2500 series, 140.5 inch wheel base vehicles equipped with diesel engine, sales code ETC/ETH, and an automatic transmission, sales code DG8. The problem is that some vehicles may exhibit rear axle whine at speeds between 35 and 70 mph. The repair procedure involves identification of the pinion flange and propeller shaft that the vehicle is equipped with. If a repair is necessary, the propeller shaft is replaced using the chart listing the appropriate part numbers.
03-003-06 All Axle-fluid level.
This bulletin supersedes TSB 03-001-04, revision A dated 5/11/04.
The axle fi ll holes on some 2004 Dodge Truck axles may be located considerably higher than the actual fl uid level. Filling the axle until the fl uid comes out of the fi ll hole will overfi ll the axle, which could cause fl uid foaming. When checking fl uid level or fi lling a rear axle with fl uid, you must measure distance from the bottom of the fi ll hole to the actual fl uid level. This can easily be accomplished using a pipe cleaner or piece of wire. Make a 90 degree bend in the wire two inches from the end. The wire can then be inserted into the axle fi ll hole and used as a dipstick. Measure the distance from the bend to the oil level. The fl uid levels for the axles are shown in the table below.

Ram Truck 2500/3500
AxleFluid Level (measured from the bottom of the fill hole)Fluid Capacity
10.5 Rear Axle1 inch ± ¼ inch85 oz. SAE 75W-90 Synthetic
11.5 Rear Axle¼ inch ± ¼ inch122 oz. SAE 75W-90 Synthetic
9 ¼ Front Axle¼ inch ± ¼ inch76 oz. SAE 75W-90 Synthetic
Note: The limited slip feature on 2500/3500 series Ram Trucks utilizes the Trac Rite locking feature which does not require Trac-Lok additives or friction modifi ers.

Category 5 - Brakes

Category 6 - Clutch

06-001-003 All Rattle sound from transmission when idling.
This bulletin applies to vehicles equipped with a 5.9L Cummins high output Turbo Diesel (sales code ETH) and NV5600 six-speed manual transmission (sales code DEE) built on or before May 11, 2003. The vehicle operator may describe a rattle sound when idling in neutral with the clutch pedal released. The bulletin involves replacing the clutch disc with a revised part.
06-001-03 6 speed Rattle sound from transmission when idling.
This bulletin applies to vehicles equipped with a 5.9L Cummins high output Turbo Diesel (sales code ETH) and NV5600 six-speed manual transmission (sales code DEE) built on or before May 11, 2003. The vehicle operator may describe a rattle sound when idling in neutral with the clutch pedal released. The bulletin involves replacing the clutch disc with a revised part.

Category 7 - Cooling

Category 8 - Electrical

08-016-02 All Horn chirp and erroneous alarm.
This bulletin involves reprogramming the forward control module (FCM) should there be an erroneous horn chirp when a door is opened or an erroneous alarm. The correction is a reflash of the FCM.
08-004-03 All Electro mechanical instrument cluster (MIC) erroneous indicator lamps.
Three conditions have been identified which may be caused by communication errors between the electro mechanical instrument cluster (MIC) and other electronic modules on the vehicle. 1. An intermittent false “Check Gauges” on diesel engine equipped vehicles. 2. An intermittent false chime and “Low Wash” indicator. 3. A “Trans Temp” indicator on a manual transmissions equipped vehicle.

This bulletin involves selectively erasing and reprogramming the MIC with new software.
08-007-03 All Alternator mounting bracket cracked.
This bulletin applies to vehicles equipped with a 5.9L 24-valve diesel engine (sales codes ETC, or ETH) and built on or before February 13, 2003, with engine serial numbers prior to 57013271. The problem is that the vehicle operator may experience an accessory drive belt squeal during normal driving conditions. This bulletin describes how to replace the alternator support bracket with a revised bracket.
08-004-03 All Electro mechanical instrument cluster (MIC) erroneous indicator lamps.
Three conditions have been identified which may be caused by communication errors between the electro mechanical instrument cluster (MIC) and other electronic modules on the vehicle. 1. An intermittent false “Check Gauges” on diesel engine equipped vehicles. 2. An intermittent false chime and “Low Wash” indicator. 3. A “Trans Temp” indicator on a manual transmission equipped vehicle.

This bulletin involves selectively erasing and reprogramming the MIC with new software.
08-007-03 All Alternator mounting bracket cracked.
This bulletin applies to vehicles equipped with a 5.9L 24-valve diesel engine (sales codes ETC, or ETH) and built on or before February 13, 2003, with engine serial numbers prior to 57013271. The problem is that the vehicle operator may experience an accessory drive belt squeal during normal driving conditions. This bulletin describes how to replace the alternator support bracket with a revised bracket.
08-019-03 All Lamp-out indicator with aftermarket pickup box installation.
This information-only bulletin discusses situations where an aftermarket utility box is installed after the removal of the original equipment pickup box. Under the circumstances the lamp-out indicator may illuminate. This is due to the use of aftermarket rear stop and turn signal lamps which use a dual filament bulb instead of separate circuits for the stop and turn indicator. The bulletin then describes the reprogramming procedure to reset the lamp-out indicator.
08-031-03 Auto PCM connector corroded—sets MIL light.
This bulletin applies to vehicles equipped with a 5.9 liter diesel engine and an automatic transmission. Water may enter the PCM connector causing corrosion of electrical terminals on the PCM. This condition can set diagnostic trouble codes and illuminate the MIL light. If diagnostic trouble codes are present or other diagnostics lead to PCM connector problems, inspect the PCM and the PCM wire harness connector. The repair procedure involves replacement of the wiring harness.
08-024-05 All Radio communication equipment installation recommendations.
This information only bulletin gives the dealership technician some guidelines for the installation of two-way radio equipment.

Category 9 - Engine

09-004-06 All Accessory drive belt chirp at shut down.
A chirping sound may be heard coming from the accessory drive belt when the engine is shut down. If a customer indicates that the condition is present, the bulletin directs the technician to install an overrunning clutch pulley on the generator.

Category 11 - Exhaust

Category 13 - Frame/Bumper

13-001-03 All Frame alterations.
This bulletin is to support the 2003 Body Builder’s Guide and presents guidelines that must be followed during modifications or alterations to any 2003 Dodge Ram pickup frame. The following general industry standard procedures are recommended for proper installation of special bodies and/or equipment on the Ram pickup frame, such as fifth-wheel hitches, snow plows, etc. Failure to follow these recommendations could result in damage to the basic vehicle and possible injury to occupants. The information only bulletin gives the guidelines for welding and drilling of holes into the frame.

Category 14 - Fuel

14-004-05 All Electronic fuel control (EFC) actuator available for service
This bulletin deals specifically with an engine surge at idle condition. The diagnostic procedures are the same as those listed in TSB 14-003-05. The bulletin describes the repair procedure for replacement of the electronic fuel control actuator.
14-003-06 All Cummins diesel diagnostics.
Revised diagnostic procedures are available for the following conditions:
  • Engine cranks for a long time or will not start
  • White smoke and/or misfi re after starting when the engine temperature is below 150° F
  • Engine surges at idle
  • Engine sounds
The 11-page bulletin gives the service technician a set of revised diagnostic procedures for the fuel system. Each condition is discussed and possible causes are established. Step-by-step instructions help the technician identify and repair the problem. The bulletin supersedes TSB 14-003-05.

Category 16 - Propeller Shafts & U-joints

Category 18 - Vehicle Performance

18-013-02 All Incorrect dual wheel identification in VIN, may effect replacement powertrain control module(PCM) programming.
The sixth character in the VIN is used to identify the vehicle series (1500, 2500, 3500). Some 2003 vehicles equipped with dual rear wheels, built prior to July 15, 2003, may have an incorrect number as the sixth character of the VIN. All vehicles equipped with dual wheels, sales code WLA, should have the number “4” as the sixth character. This identifies the vehicle as a 3500 series equipped with dual rear wheels. The incorrectly built vehicles will have the number "3" in that position. In the event that a Powertrain Control Module (PCM) would require replacement, the new module requires that the complete VIN be input during the programming procedure. If a new PCM is programmed with a "3" as the sixth character and it is equipped with dual rear wheels, a conflict is likely to occur with the ABS module which will set an error code. Dual rear wheel equipped vehicles require an ABS module calibrated for dual rear wheels. If PCM replacement is ever required, simply input a "4" instead of the "3" as the sixth character in the VIN when programming the PCM.
18-025-02 All Erroneous diagnostic trouble codes stored in the transfer case control module (TCCM).
This bulletin applies to 2003 4WD ram trucks equipped with an electric shift-on-the-fly transfer case (sales codes DH3 or DH5) built before November 1, 2002. During a module scan or check of the TCCM, the technician may see erroneous stored trouble codes. The codes should be ignored.
18-015-03 All Powertrain control module (PCM) shift quality improvements
The bulletin applies to vehicles equipped with a 5.9L standard output Cummins diesel engine(sales code ETC) and a 47RE transmission(sales code DGP) built before December 31, 2002. The vehicle operator may find that the vehicle will not shift out of third gear at throttle between 50% and 90% until 70 mph. The repair involves selectively erasing and reprogramming the powertrain control module (PCM) with new software.
18-027-03 All No throttle response, lack of power while towing and diagnostic trouble codes (DTC) P2638/ P0700.
The bulletin applies to vehicles equipped with a Cummins diesel engine (sales code ETC or ETH) built on or before July 25, 2003. The vehicle may exhibit:
  • No throttle response if the engine is started with the Accelerator Pedal Position Sensor (APPS) in an off-idle position (pedal depressed) and the transmission is shifted into drive or reverse while the APPS remains in an off-idle position (pedal depressed), causing the engine to remain at idle.
  • Lack of power while towing or hauling a heavy load with the transmission in overdrive – vehicles equipped with 47RE transmission.
The repair involves selectively erasing and reprogramming the Cummins CM845 engine control module (ECM) with new software.
18-030-03 All Generic Cummins engine control module (ECM) procedure.
This bulletin applies to Ram trucks equipped with the 5.9L Cummins 24-valve diesel engine (sales code ETC or ETH). Mopar is phasing out pre-programmed Cummins Diesel engine control modules (ECM). New modules will no longer be pre-programmed when received from Mopar. Replacement of future ECM’s will require programming utilizing the DRBIII and TechCONNECT.
18-015-03 47re Powertrain control module (PCM) shift quality improvements.
The bulletin applies to vehicles equipped with a 5.9L standard output Cummins diesel engine(sales code ETC) and a 47RE transmission(sales code DGP) built before December 31, 2002. The vehicle operator may find that the vehicle will not shift out of third gear at throttle between 50% and 90% until 70 mph. The repair involves selectively erasing and reprogramming the powertrain control module (PCM) with new software.
18-027-03 All No throttle response, lack of power while towing and diagnostic trouble codes (DTC) P2638/P0700.
The bulletin applies to vehicles equipped with a Cummins diesel engine (sales code ETC or ETH) built on or before July 25, 2003. The vehicle may exhibit:
  • No throttle response if the engine is started with the Accelerator Pedal Position Sensor (APPS) in an off-idle position (pedal depressed) and the transmission is shifted into drive or reverse while the APPS remains in an off-idle position (pedal depressed), causing the engine to remain at idle.
  • Lack of power while towing or hauling a heavy load with the transmission in overdrive—vehicles equipped with 47RE transmission.
    • The repair involves selectively erasing and reprogramming the Cummins CM845 engine control module (ECM) with new software.
18-030-03 All Generic Cummins engine control module (ECM) procedure.
This bulletin applies to Ram trucks equipped with the 5.9L Cummins 24-valve diesel engine (sales code ETC or ETH). Mopar is phasing out pre-programmed Cummins Diesel engine control modules (ECM). New modules will no longer be pre-programmed when received from Mopar. Replacement of future ECM’s will require programming utilizing the DRBIII and TechCONNECT.
18-003-04 All Poor A/C performance, slow fuel gauge response, and diagnostic trouble codes (DTCs) PO341 and P1757.
This bulletin applies to vehicles equipped with a Cummins Turbo Diesel engine (sales code ETC or ETH) with an engine serial number 57130284 or earlier and the engine date of manufacture on or before December 10, 2003. The owner of the vehicle may describe slow fuel gauge response after adding fuel. On California emission equipped vehicles, the problem is rapid A/C clutch cycling and poor A/C performance until coolant temperature reaches 170°. The repair involves erasing and reprogramming the Cummins ECM with new software.
18-033-04 All Cummins engine control module (ECM) procedure.
Mopar is phasing out pre-programmed Cummins diesel engine control modules (ECM). New modules will no longer be pre-programmed when received from Mopar. Replacement of future ECM's will require programming at the dealership. This bulletin describes the programming procedure.
18-022-07 All Flash: 5.9L Turbo-Diesel engine system enhancements
This bulletin applies to vehicles equipped with a 5.9L Turbo Diesel engine (sales codes ETC and ETH respectively). The bulletin supersedes 18-022-06 dated 07/13/06. The following enhancements are included with this software update:
  • Improved engine cooling (radiator fan activation) and prevention of possible engine overheat. When coolant temperature faults are present the radiator fan is enabled (turned on) during vehicle operation.
  • Correction to oil pressure reading when engine is operating at higher engine temperatures above 195°F.
  • Improvement to the Temperature Sensor Rationality Test to prevent possible false test failures and their following related diagnostic trouble codes:
    DTC P0071 – Inlet Air Temperature Sensor Rationality
    DTC P0111 – Intake Air Temperature (IAT) Sensor Rationality
    DTC P0514 – Battery Temperature Sensor Rationality.
  • Additional water-in-fuel (WIF) warning added to indicate that the operator has had a WIF (DTC P2269) and has continued to operate the vehicle in excess of 500 miles without draining the water from the fuel fi lter. The following is the new WIF DTC that has been added: DTC P0169 – WIF Too Long Error
  • Improvement to the fuel pressure rationality test to prevent false test failures and the related DTC 0191.
This bulletin involves selectively erasing and reprogramming the engine control module with new software.

Category 19 - Steering

19-005-03 All Power steering fluid usage.
The factory fill power steering fluid for most 2004 model year Chrysler Group vehicles is ATF+4 (part number 05013457AA/S9602) and it provides superior performance at both low and high temperatures. Refer to the table to identify factory fill and the approved service power steering fluid by year and model. From the table it is noted that the ’94 to ’02 truck uses part number 04883077/MS5931.

MS9602 should not be mixed or used as a "topping off" fluid on systems requiring MS5931.
19-008-03 All Vibration in steering column.
A vibration may be felt in the steering wheel and/or the accelerator pedal on diesel engine vehicles with the engine operating between 2000 and 2200 rpm. The vibration may be more pronounced with the A/C compressor on. Operate the engine between 2000 and 2200 rpm. If the vibration is present, perform the repair procedure which involves installing a power steering hose containing a vibration damper.
19-003-05 All In and out movement in steering column.
This bulletin applies to vehicles built after December 1, 2003. Should there be a small amount of movement in the steering column when pulling the steering wheel toward you while seated in the driver's seat, the TSB outlines the proper repair procedure which involves the installation of a steering retainer kit to the steering column.
19-008-05 All Revised power steering system bleeding procedures.
This bulletin supersedes service bulletin 19-008-05, dated October 26, 2005. The bulletin discussed that Mopar Power Steering fl uid +4 or ATF+4 (MS-9602) is to be used in the power steering system of DR vehicles. No other power steering or automatic transmission fl uid is to be used in these systems. Damage may result to the power steering pump and system if the incorrect fl uid is used. Do not overfill the power steering reservoir. If the air is not purged from the power steering system correctly, pump failure could result.

Category 21 - Transmission

21-009-03 All Automatic transmission diagnostic teardown procedure.
This bulletin provides a procedure to determine repair versus replacement of an automatic transmission assembly.
21-010-06 Auto Automatic transmission fl uid usage ATF+4 (Type MS9602).
This bulletin supersedes technical service bulletin 21-004-04, dated March 16, 2004. ATF+4, type 9602, is being used as factory fi ll for Chrysler Group automatic transmissions. ATF+4 is recommended for all vehicles equipped with Chrysler Group automatic transmissions except for those noted: AW-4 transmissions, Sprinter transmissions, Crossfi re transmissions, MK/PM vehicles equipped with Continuously Variable Transmission (CVT). ATF+4 is backward compatible with ATF+3, ATF+2, and ATF+. Additionally, ATF+4 can be used to top off vehicles that used ATF+3, ATF+2, or ATF+. Benefi ts:
  • Better anti-wear properties
  • Improved rust/corrosion prevention
  • Control of oxidation.
  • Elimination of deposits
  • Control of friction
  • Retaining anti-foaming properties
  • Superior properties for low temperature operation
Mopar ATF+4 has exceptional durability. However, the red dye used in ATF+4 is not permanent; as the fl uid ages it may become darker or appear brown in color. ATF+4 also has a unique odor that may change with age. With ATF+4 fl uid, color and odor are no longer indicators of fl uid condition and do not necessarily support a fl uid change.
21-003-07 All Automatic transmission diagnostic tear down procedure.
This bulletin provides a procedure to determine repair versus replacement of an automatic transmission assembly. Follow the proper repair procedure based on the transmission type. This procedure is to be used after the transmission has been removed from the vehicle.

This bulletin supersedes technical service bulletin 21-008-06, dated 04/08/06.
21-014-07 All Automatic transmission fl uid usage ATF+4 (Type MS9602).
This bulletin supersedes technical service bulletin 21-010-06, dated 4/16/06. ATF+4, type 9602, is being used as factory fi ll for Chrysler Group automatic transmissions. ATF+4 is recommended for all vehicles equipped with Chrysler Group automatic transmissions except for those noted: Sprinter transmissions, Crossfi re transmissions, MK/PM vehicles equipped with Continuously Variable Transmission (CVT) all vehicles equipped with a A568RC transmission (sales code DG3), all vehicles with a Gentrag MP56 (sales code DG5), and Grand Cherokee’s with the diesel engine option. ATF+4 is backward compatible with ATF+3, ATF+2, and ATF+. Additionally, ATF+4 can be used to top off vehicles that used ATF+3, ATF+2, or ATF+. Benefits:
  • Better anti-wear properties
  • Improved rust/corrosion prevention
  • Controls oxidation
  • Eliminates deposits
  • Controls friction
  • Retains anti-foaming properties
  • Superior properties for low temperature operation.
Mopar ATF+4 has exceptional durability. However, the red dye used in ATF+4 is not permanent; as the fl uid ages it may become darker or appear brown in color. ATF+4 also has a unique odor that may change with age. With ATF+4 fl uid, color and odor are no longer indicators of fl uid condition and do not necessarily support a fl uid change.
21-021-08 All Automatic transmission diagnostic tear down procedure.
This bulletin provides a procedure to determine repair versus replacement of an automatic transmission assembly. Follow the proper repair procedure based on the transmission type. This procedure is to be used after the transmission has been removed from the vehicle.

Category 22 - Wheels & Tires

22-001-05 All Chrome wheel care.
This information-only bulletin discusses chrome wheel care. Chrome wheels should be cleaned regularly with mild soap and water or Mopar Car Wash Concentrate to maintain their luster and prevent corrosion. Wash them with the same soap solution as the body of the vehicle. Care must be taken in the selection of tire and wheel cleaning chemicals and equipment to prevent damage to wheels. Any of the “Do Not Use” items listed below can damage or stain wheels and wheel trim.
  • Wheel cleaners that contain hydrofluoric acid, bifl ouride compounds, sulfuric acid, or phosphoric acid.
  • Any abrasive type cleaner.
  • Any abrasive cleaning pad (such as steel wool) or abrasive brush.
  • Any oven cleaner.
  • A car wash that has carbide tipped wheel-cleaning brushes.
22-005-06 DR/DH/D1/DC Front end shimmy on 4x4 vehicles when traveling over rough surfaces in the road.
This bulletin applies to four wheel drive (4x4) 2500 and 3500 model vehicles. The customer may experience a self sustaining vibration (shimmy) felt in the front end of the vehicle after striking a bump or pothole. This bulletin involves verifying the condition of the vehicle front suspension and steering components, and adjusting the front tire pressure.

If the customer experiences the above condition, perform the repair procedure which includes a steering damper, tie rods and end links.

Category 23 - Body

23-018-03 All Instrument panel whistle.
A whistling sound may be present coming form the front of the instrument panel near the bottom of the windshield when the heater A/C blower is on. This may be caused by air escaping through the holes in the center of the rivets that attach the VIN plate to the instrument panel. This can be mis-diagnosed as a windshield air leak. If necessary, remove the instrument panel top cover and apply a small drop of clear glass sealer to the center of each of the rivets to seal the rivet holes.
23-016-03 All Buzzing or vibrating sound coming from the front of the vehicle.
The description of the problem is a buzzing or vibrating sound coming from the front of the vehicle at highway speeds. Open the hood and inspect the ID plate located on the radiator support. The ID plate should be attached with four rivets. If there are only two rivets securing the ID plate, the ID plate may be vibrating against the radiator support. The repair involves securing the ID plate with additional rivets.
23-025-03 All Scratched aftermarket window tint film.
Customers who have installed aftermarket window tint film may experience the film on the windows becoming scratched from contact with the door inner belt weather strip. Some vehicles may have been built with the weather strip not having a coating of soft protective flocking on the surface that contacts the window. The repair involves installing a revised door inner belt weather strip.
23-001-04 All Bug deflector wind whistle.
Some vehicles equipped with a factory installed hood mounted bug deflector may exhibit a whistling sound coming from the front of the vehicle. The repair procedure involves installing foam tape to the bug deflector.
23-003-04 All Water leak at grab handle.
Water may enter the vehicle through the secondary door seal retainer or the roof seam, onto the headliner and run down the “A” pillar, coming out at the grab handle. The repair involves sealing holes in the roof panel.
23-011-04 All Bug deflector loose/rattling.
This bulletin applies to vehicles equipped with a factory installed bug deflector, sales code MXB. The bug deflector or air dam located on the front of the hood may become loose and rattle. The deflector could become dislodged in an automatic car wash. The repair involves replacing the bug deflector fasteners.
23-011-04 All Bug deflector loose/rattling.
This bulletin applies to vehicles equipped with a factory installed bug deflector, sales code MXB. The bug deflector or air dam located on the front of the hood may become loose and rattle. The deflector could become dislodged in an automatic car wash. The repair involves replacing the bug deflector fasteners.
23-005-05 All Improved secondary door seal.
Mud or dirt may accumulate on the rocker panel causing customers to complain that their clothing gets dirty when they enter or exit the vehicle. This bulletin involves installing a new lower secondary door seal.
23-014-06 All Windshield wiper blade maintenance.
Windshield wiper blades/elements are frequently replaced unnecessarily. If the wipe pattern appears to be streaky or if there is chatter and no damage to the wiper blades/elements is obvious, the following steps should be performed:
  • Use a soft cloth or sponge and squeegee and a solution of 50/50 alcohol and water, to wash the windshield.
  • Raise the wiper blades off the glass and clean the wiper blade elements with a solution of 50/50 alcohol and water and a soft cloth, paper towel or sponge.
  • Return the wiper blades to their normal operating position. If the wipe pattern is still objectionable, repeat several times. If the wipe pattern is still objectionable, replace the wiper blades/elements.
23-013-07 DR/DH/D1/DC Trailer Towing Mirror – New mirror glass locking tab, new removal procedure.
This bulletin applies to vehicles equipped with trailer tow mirrors (sales codes GPD or GPG) built after April 16, 2007, and for any vehicle where service replacement of the mirror glass is required.

The trailer towing mirror assembly has a replaceable mirror glass. As part of the replaceable mirror glass, a locking tab has been added to the plastic backing on the mirror glass. This change has been made to vehicles built after April 16, 2007. This change is also being incorporated in service replacement mirror glass.

This bulletin involves a discussion regarding new removal procedure when replacing the mirror glass on a trailer tow mirror.

Category 24 - Air Conditioning

24-009-02 All Chrysler group products
using R-134A refrigerent		 A/C system leak detection.
Vehicles from the factory no longer have leak detection dye in the A/C system. To determine the source of a R-134a leak, a leak tracer dye has to be injected into the A/C system.
24-003-03 All Chrysler group products A/C system additives.
The use of A/C system sealers may result in damage to A/C refrigerant recovery/evacuation/recharging equipment and/or A/C system components. Many federal, state/provincial and local regulations prohibit the recharge of A/C systems with known leaks. DaimlerChrysler recommends the detection of A/C system leaks through the use of approved leak detectors available through Pentastar Service Equipment (PSE) and fluorescent leak detection dyes available through Mopar Parts. Vehicles found with A/C system sealers should be treated as contaminated and replacement of the entire A/C refrigerant system is recommended.
24-004-03 All Defrost/door inoperative.
The defrost door may break at the pivot shaft causing inadequate travel. The system may not completely close, causing a lack of air discharge out the floor vents and full discharge from the defrost outlet. This may be caused by a broken actuator stop on the heater A/C (HVAC) housing. The bulletin describes the repair procedure for replacing the defrost door and the lower half of the heater/AC housing.
24-006-06 All A/C cooling coil odor.
This bulletin involves inspecting for leaves and other foreign material, cleaning, and treating the cooling coil and housing. Some vehicle operators may experience a musty odor from the A/C system, primarily at start up in hot and humid climates. This odor may be the result of microbial growth on the cooling coil. During normal A/C system operation, condensation, bacteria and fungi growth begins and odor results. If the operator describes, or the technician experiences a musty odor when operating the A/C system, perform the appropriate repair procedure based on the vehicle model.

Category 25 - Emissions

Category 26 - Miscellaneous

Recalls

SAFETY RECALL E17
OUT-OF-PARK ALARM SYSTEM
'03-'04 DR
'05 DH
This recall applies only to the above vehicles equipped with a 5.9L diesel engine (6 or C in the eighth VIN Position) and an automatic transmission (sales code DGP or DG8). In certain cirumstances when a driver has not placed the shifter lever fully into the "Park" position and leaves the engine running, the vehicle may unexpectedly move rearward after seeming to be stable. Unintended rearward movement of a vehicle could injure those in and/or near the vehicle.

Repair: An Out-of-Park alarm system must be installed on the vehicle. The alarm system will beep the horn and flash the headlamps and shift indicator if a driver tries to exit a running vehicle without fully placing the shifter into the "Park" position.
CUSTOMER SATISFACTION NOTIFICATION NO. C44
TRANSMISSION COOLER LINE
'03-'04 DR
This notification applies only to trucks equipped with a 5.9 liter Cummins diesel engine (sales code ETC or ETH) and an automatic transmission (sales code DG8 or DGP) built through November 24, 2003. The transmission cooler line on about 97,000 of the above vehicles can transmit high pressure pulses when the vehicle is operated at heavy loads. These pulses may cause the engine-mounted transmission cooler to crack and leak fluid which could result in significant transmission damage.

Repair: The transmission cooler line must be replaced on all involved vehicles. In addition, the engine-mounted transmission cooler must be inspected and replaced if necessary.
CUSTOMER SATISFACTION NOTIFICATION NO. C42
POWERTRAIN CONTROL MODULE CONNECTORS
'03 DR
This notification applies only to trucks equipped with a 5.9 liter Cummins diesel engine (sales code ETC or ETH) and an automatic transmission (sales code DGP or DG8) built through July 9, 2003. The Powertrain Control Module (PCM) electrical connectors on about 70,000 of the above trucks may allow water to enter into the connectors. Water and the resulting corrosion in a PCM connector can cause the speed control and/or transmission overdrive function to become inoperative.

Repair: The three electrical connectors on the PCM must be removed and inspected for corrosion. If no corrosion is found, the connectors must be sealed by installing rubber O-rings onto the harness connectors

If corrosion is found in the connector, the transmission wiring harness and PCM must be replaced.

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