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 TSB's for 2007 trucks

Category 2 - Front Suspension

Category 3 - Rear Axle

03-003-06 All Axle-fluid level.
This bulletin supersedes TSB 03-001-04, revision A dated 5/11/04.
The axle fi ll holes on some 2004 Dodge Truck axles may be located considerably higher than the actual fl uid level. Filling the axle until the fl uid comes out of the fi ll hole will overfi ll the axle, which could cause fl uid foaming. When checking fl uid level or fi lling a rear axle with fl uid, you must measure distance from the bottom of the fi ll hole to the actual fl uid level. This can easily be accomplished using a pipe cleaner or piece of wire. Make a 90 degree bend in the wire two inches from the end. The wire can then be inserted into the axle fi ll hole and used as a dipstick. Measure the distance from the bend to the oil level. The fl uid levels for the axles are shown in the table below.

Ram Truck 2500/3500
AxleFluid Level (measured from the bottom of the fill hole)Fluid Capacity
10.5 Rear Axle1 inch ± ¼ inch85 oz. SAE 75W-90 Synthetic
11.5 Rear Axle¼ inch ± ¼ inch122 oz. SAE 75W-90 Synthetic
9 ¼ Front Axle¼ inch ± ¼ inch76 oz. SAE 75W-90 Synthetic
Note: The limited slip feature on 2500/3500 series Ram Trucks utilizes the Trac Rite locking feature which does not require Trac-Lok additives or friction modifi ers.

Category 5 - Brakes

Category 6 - Clutch

06-001-07 All Clutch system may over-adjust causing difficulty engaging transmission gear.

This bulletin involves replacement of the clutch system flywheel, pressure plate, and disc.

This bulletin applies to vehicles equipped with a 5.9 liter or 6.7 liter Cummins Turbo Diesel engine and the G56 manual transmission (sales code ETH, ETJ, and DEG respectively), and built on or before November 09, 2006.

The customer may experience difficulty attempting to engage a manual transmission gear. This may be due to the self-adjusting mechanism in the clutch system. The self-adjusting clutch mechanism may over-adjust (forward adjust). This condition most often will occur within the first 1,000 miles of vehicle operation.

The bulletin describes the proper repair technique to replace the flywheel, clutch plate, and clutch disc.

Category 7 - Cooling

Category 8 - Electrical

08-016-06 All Intermittent operation of electrical components due to ignition off draw (IOD) fuse not being fully seated.
This bulletin supersedes technical service bulletin 08-016-06, dated March 22, 2006. The ignition off draw (IOD) fuse is used to prevent battery discharge during shipping and long term storage of vehicles. If the fuse is not completely inserted, partial contact of the fuse terminals could occur. When the vehicle is prepped for customer delivery, ensure that the fuse is fully engaged. When the IOD fuse holder is depressed into the carrier, an initial distinct detent will be felt to overcome the “pre-hold position.” On ’06 and ’07 DR vehicles the circuits fed by the IOD fuse are: Radio, EVIC, Wireless Control Module, Hands Free Module, Satellite Radio, Video Screen, CCN wake-up with ignition off, Underhood Lamp, and CCN Interior Lighting.
08-040-06 All Vehicle theft security system alarm may alert when hood is opened.
This bulletin applies to vehicles equipped with a remote start system (sales code XBM) built prior to October 10, 2006. The bulletin describes several scenarios showing how the hood could open while the security alarm is armed. For example: The customer arms the alarm system and then reaches through an open window, pulls on the hood release, and fully opens the vehicle hood. the repair procedure involves selectively erasing and reprogramming the cabin compartment node module (CCN) with new software.
08-044-06 All Steering angle sensor over travel performance (DTC:C1240).
This bulletin involves the diagnosis and possible replacement of the steering angle sensor. This bulletin applies to vehicles equipped with the Electronic Stability Program (sales code BNB) and built prior to October 03, 2006. The customer may experience an illumination on the instrument cluster of the ABS (anti-Lock Brake System) and/or the ESP/BAS (Electronic Stability Program/ Brake Assist System) warning lights. Investigation may reveal the presence of diagnostic trouble code (DTC) C1240 – Steering Angle Sensor Over Travel Performance.

If the diagnostic test procedure for DTC C1240 determines that the steering angle sensor is at fault, then perform the repair procedure.
08-046-06 All Cell phone induced buzz or clicking-like sound in radio speakers.
This bulletin involves a discussion regarding cell phone generated signal interference with the vehicle radio system. A customer may experience a buzzing or clicking-like sound coming from the vehicle radio speaker(s). The sound may be heard when the radio is in AM or FM mode. The clicking-like sound may sound like Morse code.

This information-only bulletin points out that the construction of certain cell phones may generate frequencies that can interfere with the vehicle radio system. These frequencies may result in buzzing and/or clicking-like sounds in the vehicle radio. This condition can be easily corrected by instructing the customer to move their cell phone away from the immediate area around vehicle radio system (radio, radio amplifier, antenna, antenna lead). Do not replace any radio system component in an attempt to address this condition.
08-003-07 DR/DH/D1/DC Remote start system – Diagnostic chart for antenna.
This bulletin involves a diagnostic chart that may be used to aid the technician with the diagnosis of the antenna on an originally equipped (factory installed) remote start system. This bulletin applies to vehicles with an original equipment remote start system (sales code XBM). The customer may notice that the signal range of the remote keyless entry system is reduced (less than 100 feet). This condition may be due to the RKE antenna. The diagnostic flow chart is provided as a diagnostic aid for dealer technicians.
08-015-07 DR Flash: Sunroof module, excessive ignition off draw, pop in radio with ignition off, dome lamp flickers and may not go off.
This bulletin involves selectively erasing and reprogramming the Sunroof Motor Module with new software.
08-018-07 DR/DH/D1/DC Mopar remote start system – RKE – intermittent operation or alarm may sound.
This bulletin involves the installation of a Mopar remote start system service repair kit.
08-007-08 All Engine does not crank or start due to electronic lockup of the remote key module.
This bulletin applies to vehicles built on or before May 05, 2008. The customer may experience a no engine crank and a no engine start condition. Also, the remote keyless entry system will not operate. This condition may be due to an electrostatic discharge from the ignition key into the wireless control module (WCM), causing the WCM to electronically lockup. This condition is corrected by the replacement of the WCM (also known as the Sentry Key Remote Entry Module).
08-035-08 2500/3500 Proper testing tools for oxygen sensor terminals.
This bulletin describes the use of proper test probes to test the oxygen (O2) sensor connector terminals equipped with the new TP2 style sensor. The recommended tool for these testing procedures is the Miller Tool #6801.

Category 9 - Engine

09-002-09
Rev A.		 2500/3500 MIL illumination due to DTC P2262 - Revised diagnosis and repair procedures.
This bulletin applies to vehicle equipped with a Cummins 6.7-liter engine (sales code ETJ). The bulletin supersedes technical service bulletin 09-002-09 dated 5/2/09. This bulletin discusses revised diagnostic and repair procedures for DTC P2262 - Turbocharger Boost Pressure Not Detected - Mechanical. Recent PCM calibration updates have improved the robustness to this DTC through updated diagnostic strategies. As a result, many events which have no adverse affects on drivability, emissions, or reliability will no longer set the P2262 fault.

As a result of recent PCM calibration updates, the proper repair for some P2262 faults is merely to update the calibration, while others will require cleaning or replacing the turbocharger. Scan Tool software includes a P2262 diagnosis test for this purpose. The new P2262 diagnosis test must be used prior to performing any of the following:
  • Clearing codes
  • Updating the PCM
  • Beginning the turbocharger repair.


Based on the outcome of the P2262 diagnosis test, the Scan Tool will provide one of the following as the proper direction for the appropriate repair. Service info and complete the repair as directed:
  • Update PCM flash calibration to the latest calibration. No repair required to the turbocharger.
  • Clean the turbocharger.
  • Update PCM flash calibration to the latest calibration and clean the turbocharger.
  • Replace the turbocharger.
  • Update PCM flash calibration to the latest calibration and replace the turbocharger.

Category 11 - Exhaust

11-002-07 2500/3500 Inspection and test procedures for the 6.7-liter diesel particulate fi lter (DPF).
This bulletin applies to vehicle equipped with a Cummins 6.7-liter engines (sales code ETF). The customer may experience a malfunction indicator lamp (MIL) illumination, warning chime, and an overhead electronic vehicle information center (EVIC) message that states “Catalyst Full Service Required.” Investigation may reveal that the MIL illumination is due to one or more of the following diagnostic trouble codes (DTCs):
P1451 – Diesel Particulate Filter System Performance.
P2463 – Diesel Particulate Filter – Soot Accumulation.
P242F – Diesel Particulate Filter Restriction – Ash Accumulation.

The balance of the 10-page bulletin describes the inspection, test, repair, or replacement of the DPF based on the severity of the accumulation in the DPF.
11-001-08 2500/3500 Cleaning the turbocharger on the Cummins 6.7-liter engine.
This 17-page bulletin describes the process of cleaning the turbocharger using Cummins Engine Update Kit 10138-UPD to address excess soot accumulation. The procedure cleans the internal components on the exhaust side of the turbocharger.

The bulletin goes hand-in-hand with TSBs 11-005-08 and 11-002-07 for detailed turbocharger, engine and exhaust aftertreatment system repair procedures.
11-002-08 2500/3500 Inspections and test for the turbocharger on the Cummins 6.7-liter engine.
The customer may experience a malfunction indicator lamp (MIL) illumination due to diagnostic trouble code (DTC): P2262 – Turbocharger Boost Pressure Not Detected – Mechanical.

If further codes of P1451, P2463 or P242F are present the technician is referred to the repair procedure listed in TSB 11-002-07. If the codes are not present the repair and cleaning procedures in this 8-page bulletin and TSB 11-001-08 are to be performed.
11-001-09 2500/3500 Diesel Particulate Filter: Diagnosis and repair of DTC’s P1451, P200C, P242F or black smoke from exhaust.
This bulletin applies to vehicles equipped with a Cummins 6.7-liter engine (sales code ETJ). The customer may experience a malfunction indicator lamp (MIL) illumination, warning chime and an overhead electronic vehicle information center (EVIC) message regarding the aftertreatment system and/or black smoke from the exhaust and/or a no start condition. Further investigation by the technician may reveal that the MIL illumination and/or EVIC message is due to one or more of the following diagnostic trouble codes (DTC’’s):

P1451 - Diesel Particulate Filter - System Performance
P242F - Diesel Particulate Filter Restriction - Ash Accumulation
P200C - Diesel Particulate Filter Over Temperature - Bank 1.
This bulletin provides revised diagnostic and repair procedures for DTC’s P1451, P200C, P242F, black smoke from the exhaust, or a no start condition due to a nonfunctional or plugged diesel particulate filter (DPF).
11-002-09 2500/3500 Diesel particulate filter Stationary DeSoot.
This bulletin applies to D1/DH vehicles equipped with a 6.7-liter Cummins diesel engine (sales code ETJ). Mobile DeSoot still applies to DC/DM vehicles equipped with the 6.7-liter Cummins diesel engine (sales code ETJ). Stationary DeSoot has replaced Mobile DeSoot as the repair for Diagnostic Trouble Codes P1451 and P2463. This bulletin provides the procedure to perform Stationary DeSoot. This new procedure allows running the DeSoot in a secured area with the vehicle unattended.

Stationary DeSoot can only be performed when the diesel particulate filter has exceeded a specified soot threshold. The Diagnostic Scan Tool will not allow the procedure to operate unless the threshold has been exceeded. If the vehicle does not have an active P1451, the soot in the Diesel Particulate Filter is at a normal level and a scan tool initiated DeSoot is not needed.

Category 13 - Frame/Bumper

Category 14 - Fuel

14-003-06
Rev. A		 All Cummins diesel diagnostics.
This bulletin applies to vehicles with the 5.9 liter engine, sales code ETH or ETC.
Revised diagnostic procedures are available for the following conditions:
  • Engine cranks for a long time or will not start
  • White smoke and/or misfire after starting when the engine temperature is below 150° F
  • Engine surges at idle
  • Engine sounds
The 12-page bulletin gives the service technician a set of revised diagnostic procedures for the fuel system. Each condition is discussed and possible causes are established. Step-by-step instructions help the technician identify and repair the problem.
14-005-06 DH/D1/DC 5.9-liter and 6/7-liter Cummins diesel engines - correct low and ultra-low sulfur highway diesel fuel use.
This bulletin involves a discussion regarding the correct diesel fuel to use for either the 5.9-liter or the 6.7-liter Cummins diesel engine (sales code ETH and ETJ respectively).

Dodge Ram trucks equipped with the 6.7L Cummins Turbo-Diesel engine are required by Federal law to be fueled with ultra-low sulfur diesel fuel (model year ’07.5). Early production 2007 Dodge Ram trucks equipped with the 5.9 Cummins Turbo Diesel engine are allowed by Federal law to be fueled with low sulfur diesel fuel, and are encouraged to fuel with ultra-low sulfur diesel fuel. The new ultra-low sulfur highway diesel fuel enables vehicles equipped with the advanced emissions control devices to achieve more stringent U/S EPA vehicle emissions standards.
14-007-06
Rev. A		 DH/D1/DC Fuel and fuel filtering requirements for Cummins 5.9-liter and 6.7-liter engines.
This bulletin supersedes technical service bulletin 14-007-06, dated August 25, 2006.
This information-only bulletin involves a discussion regarding fuel system requirements. The bulletin applies to vehicles equipped with a 5.9-liter High Output or a 6.7-liter Cummins Turbo Diesel engine (sales codes ETH or ETJ respectively) that were built on or after March 07, 2006. Bulletin highlights follow:

For the diesel engine system to operate at its peak performance a high level of fuel quality must be maintained. Emission control and fuel delivery systems have advanced significantly. Care must be taken to ensure that the fuel that is delivered to the engine fuel injection system is of the highest quality possible and free of contaminants.

Significant components to fuel quality are: the initial quality of the fuel (as dispensed from the service station fuel pump or bulk storage), on-vehicle fuel storage, and the on-vehicle fuel filtering of the diesel fuel prior to the fuel injection process.

Use good quality diesel fuel from a reputable supplier. It is recommended that purchase of diesel fuel be made from a service station that is known to dispense a high volume of highway diesel fuel.

Ultra low sulfur highway diesel fuel is required for use in Dodge Ram trucks equipped with a 6.7- liter diesel engine.

A maximum blend of 5% biodiesel (B5) is acceptable as long as the biodiesel mixture meets ASTM specification D-975, D-975-grade S-15, and ASTM D6751. A biodiesel fuel blend that is higher than 5% is not acceptable without additional fuel processing because these higher percentage biodiesel blends contain excess amounts of moisture which exceed the water stripping capability of the on-engine final fuel filter. Should a higher percentage biodiesel fuel be used, an auxiliary water stripping filter will be required.

A maximum blend of 20% biodiesel (B20) can be used by government, military, and commercial fleets who equip their vehicle(s) with an optional water separator, and adhere to the guidelines in the Department of Defense specification A-A-59693.

Fuel conditioners (additives) are not recommended and should not be required if you buy good quality fuel and follow cold weather advice supplied in the Owner’s Manual.

Category 16 - Propeller Shafts & U-joints

Category 18 - Vehicle Performance

18-001-06 All StarSCAN StarMOBILE abort recovery procedures.
This information only bulletin supersedes technical service bulletin 18-001-06, dated January 11, 2006, and provides guidelines to minimize fl ash reprogramming problems and recovery procedure information for failed flash attempts.
18-038-06 DC Flash: DTC P0471 – Exhaust pressure sensor rationality on Cummins 6.7-liter Turbo Diesel.
This bulletin applies to vehicles equipped with a 6.7-liter engine (sales code ETJ) built on or before October 05, 2006. The vehicle operator may experience a malfunction indicator lamp (MIL) illumination due to diagnostic trouble code (DTC) P0471: exhaust pressure sensor rationality. This bulletin involves selectively erasing and reprogramming the engine control module (ECM-Cummins) with new software.
18-001-07 DH/D1 Flash: check gauges lamp illuminates for alternator charging with DTC P2502, P2503, or P2509
This bulletin applies to vehicles equipped with a 5.9-liter engine (sales code ETH) built on or before November 29, 2006. The customer may experience the illumination of the “Check Gauges” lamp on the instrument panel cluster. Inspection of the gauges may reveal that the battery charging gauge may read in the 11-volt range rather than in the 14-volt range. There may not be a Check Engine/Malfunction Indicator Lamp (MIL) illumination.

Further diagnosis may reveal the following diagnostic trouble codes (DTC’s) have been set:
    P2502 – Charging System Error – Diesel
    P2503 – Charging System Output Low – Diesel
    P2509 – Powerdown Data Lost Error – Diesel
This bulletin involves selectively erasing and reprogramming the powertrain control module (Cummins PCM) with new software.
18-009-07
Rev. B		 DC Ram truck 3500 Cab and Chassis – Excessive soot accumulation in exhaust, PCM may not reprogram, and other engine system enhancements.
This bulletin applies to Ram truck 3500 Cab and Chassis vehicles equipped with 6.7-liter Cummins Turbo Diesel engine (sales code ETJ). This bulletin supersedes technical service bulletin 18-009- 07 Rev. A, dated May 16, 2007.

The vehicle operator and/or technician may experience one or more of the following conditions:
  • The technician may not be able to reprogram (flash) the PCM with new application software.
  • After extensive idling of the vehicle engine or if an intake air leak is present, the vehicle operator may experience a MIL illumination and/or an electronic vehicle information center (EVIC) message alert due to one or more of the following DTC’s:
       P1451 – Diesel Particulate Filter System Performance.
       P2463 – Diesel Particulate filter – Soot Accumulation
       P242F – Diesel Particulate Filter Restriction – Ash Accumulation.
  • The vehicle operator may experience a MIL illumination due to one of the following DTC’s:
       P0101 – Manifold Absolute Pressure Sensor Performance.
       P0106 – Boost Pressure Sensor Rationality.
       P0191 – Fuel Rail Pressure Sensor Circuit Performance.
  • Improved Water-In-Fuel (WIF) alert. To improve awareness that water has been detected in the fuel system, the vehicle operator will be alerted to a five (5) chime alert versus a single (1) chime alert.
This bulletin involves selectively erasing and reprogramming the powertrain control module (PCM) with “bootloader” software and application software.
18-030-07 DR/DH/D1/DC Engine off-idle speed limit feature to protect turbocharger when vehicle is not moving.
This bulletin applies to vehicles equipped with a 5.9-liter or a 6.7-liter Cummins Turbo Diesel engine (sales codes: ETC, ETH, or ETJ). This bulletin involves a discussion regarding an engine control feature that limits engine off-idle speeds when the vehicle is not moving.

Dependent upon engine coolant temperature, the engine control module (ECM) will temporarily limit the maximum engine speed when the vehicle is not moving. For automatic transmission equipped vehicles the maximum engine speed is temporarily delayed when the vehicle speed is less than one mph, and when the transmission selector is in either the neutral or park position. For manual transmission equipped vehicles, the maximum engine speed is temporarily delayed when the vehicle speed is less than one mph. This ECM feature is used to protect the engine turbocharger.

This delay in maximum engine and turbocharger shaft speed allows for sufficient oil lubrication to the turbocharger shaft bearings which is important for long term turbocharger durability.

The maximum engine speed for the 5.9-liter engine is temporarily limited to 1,600 RPM when the above conditions are met. The 6.7-liter engine speed is temporarily limited to 1,200 RPM when the above conditions are met. The length of time that the maximum engine speed is temporarily limited is dependent upon engine coolant temperature. For example, the delay can be up to 45 seconds at 35° or 7 seconds at 70°.
18-033-07
Rev. B		 DH/D1 Ram truck 2500 and 3500 – Excessive soot accumulation in exhaust, PCM may not reprogram, OBD readiness status and other engine system enhancements.
This bulletin applies to Ram truck 2500 and 3500 vehicles equipped with 6.7-liter Cummins Turbo Diesel engine (sales code ETJ) built on or before June 11, 2007. This bulletin supersedes technical service bulletin 18-033-07 Rev. A, dated June 12, 2007.

The vehicle operator and/or technician may experience one or more of the following conditions and/or enhancements:
  • The technician may not be able to reprogram (flash) the PCM with new application software.
  • The vehicle may fail an emission inspection maintenance (I/M) test because two or more on-aboard diagnostic (OBD) monitors report that they are not ready for testing. This condition may cause the customer vehicle to fail an emissions I/M test. The following is a list of OBD Monitors that may report as not ready for testing:
    a. Non-Methane Hydrocarbon (NMHC) Catalyst Monitor.
    b. Nitrogen Oxide (NOx) Absorber Monitor.
    c. Exhaust Gas Temperature Sensor Monitor.
    d. Electrical Charging System Monitor.
    e. EGR System Monitor.
    f. Oxygen Sensor Monitor.
  • After extensive idling of the vehicle engine or if an intake air leak is present, the vehicle operator may experience a MIL illumination and/or an electronic vehicle information center (EVIC) message alert due to one or more of the following DTC’s:
    P1451 – Diesel Particulate Filter System performance
    P2463 – Diesel Particulate Filter – Soot Accumulation
    P242F – Diesel Particulate Filter Restriction – Ash Accumulation.
  • The vehicle operator may experience a MIL illumination due to one of the following DTC’s:
    P0106 – Manifold Absolute Pressure Sensor Performance.
    P242B – Exhaust Gas Temperature Sensor Circuit Performance – Bank 1 Sensor 3
    P245A – EGR Cooler Bypass Control Circuit – Open
  • An intermittent rough engine idle and/or white smoke following initial engine start.
  • A throttle tip-in stumble at engine speeds of 1,300 to 2,100 rpm.
  • An engine hesitation at altitude of 5,000 feet between engine speeds of 1,200 to 1,600 rpm.
  • A turbocharger “chuff-like” sound during rapid deceleration.
This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with “bootloader” software and application software.
18-037-07
Rev. A		 DH/D1 68RFE Transmission – DTC P0868 low line pressure.
This bulletin applies to vehicles equipped with a 68RFE automatic transmission (sale code DG7) built on or before April 30, 2007. The customer may experience a malfunction indicator lamp (MIL) illumination due to diagnostic trouble code (DTC) P0868-Low Line Pressure. This condition may be due to the transmission control module (TCM) software or to a hardware circuit in the TCM.

This bulletin involves checking the transmission control module (TCM) to determine that it is in proper working order and then selectively erasing and reprogramming the TCM with new software.
18-013-08
Rev. A		 2500/3500 Engine system and exhaust aftertreatment system enhancements.
This bulletin applies to vehicles equipped with a Cummins 6.7-liter engine (sale code ETJ) built on or before November 27, 2008. This bulletin supersedes technical service bulletin 18-013-08, dated March 13, 2008. This bulletin involves verifying that Emission Recall G30 - Replace Oxygen Sensor Module and Reprogram ECM has been performed. If not, perform Recall G30 first, then verify the software level, and if necessary, selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Additionally, verify the software level, and if necessary, selectively erasing and reprogramming the Cab Compartment Node (CCN) module with new software. With this latest ECM software release listed in this Service Bulletin, the following symptoms have been completely addressed.
One of the following drivability conditions

  • One of the following driveability conditions:
    a. An intermittent rough engine idle and/or white smoke following initial engine start.
    b. A throttle tip-in stumble at engine speeds of 1,300 to 2,100 rpm.
    c. An engine hesitation at altitude of 5,000 feet between engine speeds of 1,200 to 1,600 rpm.
    d. A turbocharger “chuff-like” sound during rapid deceleration.
  • The vehicle may fail an Emission Inspection Maintenance (I/M) Test because two or more On- Board Diagnostic (OBD) monitors report that they are not ready for testing. This condition may cause the customer vehicle to not pass an Emissions I/M test. The following is a list of OBD Monitors that may report as not ready for testing:
    a. Non-Methane Hydrocarbon (NMHC) Catalyst Monitor.
    b. Nitrogen Oxide (NOx) Absorber Monitor.
    c. Exhaust Gas Temperature Sensor Monitor.
    d. Electrical Charging System Monitor.
    e. EGR System Monitor.
    f. Oxygen Sensor Monitor.
  • Malfunction Indicator Lamp (MIL) due to one or more of the following Diagnostic Trouble Codes (DTC’s):
    a. P0101 - Mass Air Flow (MAF) Sensor Rationality
    b. P0128 - Thermostat Rationality
    c. U1421 - Implausible Ignition Key Off Time Received.


The latest ECM software includes a new extended idle feature to accommodate the extended idle times present in some duty cycles. This feature may help to reduce the accumulation of soot in the exhaust aftertreatment system when the engine is idling for an extended period of time.

A number of improvements have been made to the engine diagnostics. Performing this Service Bulletin completely will enable these diagnostic improvements.

To determine if the vehicle has the latest software, compare the software level to the following notes:
  • If the vehicle in question is a 2007 model year vehicle, then compare the current ECM software level part number to one of the following part numbers (or with a higher suffix):
    55350430AZ (or higher) = DH 2500 6.7L Manual Transmission 50 State
    55350435AZ (or higher) = DH 2500 6.7L Automatic Transmission 50 State
    55351430AZ (or higher) = D1 3500 6.7L Manual Transmission 50 State
    55351435AZ (or higher) = D1 3500 6.7L Automatic Transmission 50 State
  • If the vehicle in question is a 2008 model year vehicle, then compare the current ECM software level part number to one of the following part numbers (or with a higher suffix):
    62350430AR (or higher) = DH 2500 6.7L Manual Transmission 50 State
    62350435AR (or higher) = DH 2500 6.7L Automatic Transmission 50 State
    62351430AR (or higher) = D1 3500 6.7L Manual Transmission 50 State
    62351435AR (or higher) = D1 3500 6.7L Automatic Transmission 50 State
  • If the vehicle in question is a 2009 model year vehicle, then compare the current ECM software level part number to one of the following part numbers (or with a higher suffix):
    72350430AF (or higher) = DH 2500 6.7L Manual Transmission 50 State
    72350435AF (or higher) = DH 2500 6.7L Automatic Transmission 50 State
    72351430AF (or higher) = D1 3500 6.7L Manual Transmission 50 State
    72351435AF (or higher) = D1 3500 6.7L Automatic Transmission 50 State
  • Determine if the current CCN module level software part number is one of the following (or with a higher suffix):
    05172187AG (or higher) = 2007 DH (2500) or 2007 D1 (3500)
    05172334AG (or higher) = 2008 DH (2500) or 2008 D1 (3500)
    05172529AG (or higher) = 2009 DH (2500) or 2009 D1 (3500)
18-035-08 DH/D1 MIL illumination due to P2000, P2A00 and/or P2A01.
The customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present:

P2000 - NOx Absorber Efficiency Below Threshold - Bank 1.
P2A00 - O2 Sensor 1/1 Circuit Performance.
P2A01 - O2 Sensor 1/2 Circuit Performance.

This bulletin involves verifying all TSBs related to high sooting issues have been properly addressed, replacing both Oxygen (O2) Sensors, and wrapping the exhaust pipe in the area of the FRONT O2 sensor.
18-001-09 3500/4500/5500 Cab Chassis Engine systems and exhaust aftertreatment systems enhancements.
This bulletin applies to vehicles equipped with a Cummins 6.7-liter engine (sales code ETJ) built on or before January 13, 2009. This bulletin supersedes technical service bulletin 18-009-07 Rev. B, dated July 13, 2007.
This bulletin involves verifying that the latest software has been installed on 2007 MY vehicles. Selectively erasing and reprogramming the Engine Control Module (ECM). Selectively erasing and reprogramming the Cab Compartment Node (CCN).

The latest PCM software will address the erroneous MIL illumination of the following faults:

P0191 - Fuel Rail Pressure Sensor Circuit Performance
P0128 - Thermostat Rationality
P0106 - Manifold Absolute Pressure Sensor Performance
P0524 - Engine Oil Pressure Too Low
P061A - ETC Level 2 Torque performance
P0607 - ECU Internal Performance

The latest PCM software will include the following operational and diagnostic improvements: Improve engine cooling capability and prevention of over temp condition (P0217 - Coolant Temperature Too High) when operating with snow plow. New feature that allows for customer selectable remote PTO speed (if equipped). The latest ECM software includes a new extended idle feature to accommodate the extended idle times present in some duty cycles. This feature may help to reduce the accumulation of soot in the exhaust aftertreatment system when the engine is idling for an extended period of time.

To determine if the vehicle has the latest software, compare the following notes:
  • If the vehicle in question is a 2007 model year vehicle, then compare the current PCM software level part number to one of the following part numbers (or with a higher suffix):
    52300430AX (or higher) = DC 3500 6.7L Manual Transmission 50 State
    55300434AX (or higher) = DC 3500 6.7L Automatic Transmission 50 State
  • If the vehicle in question is a 2008 model year vehicle, then compare the current PCM software level part number to one of the following part numbers (or with a higher suffix):
    61300430AK (or higher) = DC 3500 6.7L Manual Transmission 50 State
    61300434AK (or higher) = DC 3500 6.7L Automatic Transmission 50 State
    61301430AK (or higher) = DM 4500/5500 6.7L Manual Transmission 50 State
    61301434AK (or higher) = DM 4500/5500 6.7L Automatic Transmission 50 State
  • If the vehicle in question is a 2009 model year vehicle, then compare the current PCM software level part number to one of the following part numbers (or with a higher suffix):
    71300430AH (or higher) = DC 3500 6.7L Manual Transmission 50 State
    71300434AH (or higher) = DC 3500 6.7L Automatic Transmission 50 State
    71301430AH (or higher) = DM 4500/5500 6.7L Manual Transmission 50 State
    71301434AH (or higher) = DM 4500/5500 6.7L Automatic Transmission 50 State
  • Determine if the current CCN module level software part number is one of the following (or with a higher suffix):
    05172187AH (or higher) = 2007 DC (3500) / DM (3500/4500)
    05172334AG (or higher) = 2008 DC (3500) / DM (3500/4500)
    05172529AG (or higher) = 2009 DC (3500) / DM (3500/4500)
18-024-09 DH/D1 MIL illumination and stationary DeSoot and other enhancements.
This bulletin applies to D1/DH vehicles equipped with a 6.7-liter Cummins engine (sales code ETJ) built before May 5, 2009. The customer may experience:
  • An erroneous MIL illumination for P2262 - Turbocharger Boost Pressure Not Detected - Mechanical.
  • Improved diagnostics for P2299 - Brake Pedal Position/Accelerator Pedal position Incompatible.
  • An erroneous MIL illumination for P0402 - Exhaust Gas Recirculation (EGR) Flow Excessive Detected.
  • An erroneous MIL illumination for P040B - EFR Temperature Sensor 1 Circuit Performance.
  • An erroneous MIL illumination for P0405 - EFR Position Sensor Circuit Low.

This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software.

Category 19 - Steering

Category 21 - Transmission

21-010-06 Auto Automatic transmission fl uid usage ATF+4 (Type MS9602).
This bulletin supersedes technical service bulletin 21-004-04, dated March 16, 2004. ATF+4, type 9602, is being used as factory fi ll for Chrysler Group automatic transmissions. ATF+4 is recommended for all vehicles equipped with Chrysler Group automatic transmissions except for those noted: AW-4 transmissions, Sprinter transmissions, Crossfi re transmissions, MK/PM vehicles equipped with Continuously Variable Transmission (CVT). ATF+4 is backward compatible with ATF+3, ATF+2, and ATF+. Additionally, ATF+4 can be used to top off vehicles that used ATF+3, ATF+2, or ATF+. Benefi ts:
  • Better anti-wear properties
  • Improved rust/corrosion prevention
  • Control of oxidation.
  • Elimination of deposits
  • Control of friction
  • Retaining anti-foaming properties
  • Superior properties for low temperature operation
Mopar ATF+4 has exceptional durability. However, the red dye used in ATF+4 is not permanent; as the fl uid ages it may become darker or appear brown in color. ATF+4 also has a unique odor that may change with age. With ATF+4 fl uid, color and odor are no longer indicators of fl uid condition and do not necessarily support a fl uid change.
21-003-07 All Automatic transmission diagnostic tear down procedure.
This bulletin provides a procedure to determine repair versus replacement of an automatic transmission assembly. Follow the proper repair procedure based on the transmission type. This procedure is to be used after the transmission has been removed from the vehicle.

This bulletin supersedes technical service bulletin 21-008-06, dated 04/08/06.
21-009-07 All 48RE Transmission – 1-2 shift hunt at light throttle.
The customer may experience a 1-2 shift transmission hunt during light throttle application. This condition may be due to a governor pressure solenoid valve. This bulletin involves the replacement of the governor pressure solenoid valve in the transmission valve body.
21-014-07 All Automatic transmission fl uid usage ATF+4 (Type MS9602).
This bulletin supersedes technical service bulletin 21-010-06, dated 4/16/06. ATF+4, type 9602, is being used as factory fi ll for Chrysler Group automatic transmissions. ATF+4 is recommended for all vehicles equipped with Chrysler Group automatic transmissions except for those noted: Sprinter transmissions, Crossfi re transmissions, MK/PM vehicles equipped with Continuously Variable Transmission (CVT) all vehicles equipped with a A568RC transmission (sales code DG3), all vehicles with a Gentrag MP56 (sales code DG5), and Grand Cherokee’s with the diesel engine option. ATF+4 is backward compatible with ATF+3, ATF+2, and ATF+. Additionally, ATF+4 can be used to top off vehicles that used ATF+3, ATF+2, or ATF+. Benefits:
  • Better anti-wear properties
  • Improved rust/corrosion prevention
  • Controls oxidation
  • Eliminates deposits
  • Controls friction
  • Retains anti-foaming properties
  • Superior properties for low temperature operation.
Mopar ATF+4 has exceptional durability. However, the red dye used in ATF+4 is not permanent; as the fl uid ages it may become darker or appear brown in color. ATF+4 also has a unique odor that may change with age. With ATF+4 fl uid, color and odor are no longer indicators of fl uid condition and do not necessarily support a fl uid change.
21-019-07 2500/3500 68RFE transmission – harsh coastdown shift and/or harsh 2-3 upshift.
This bulletin applies to vehicles equipped with a 68RFE automatic transmission (sale code DG7) built on or before November 6, 2007. The customer may experience a harsh downshift from the transmission when coming to a stop. When a vehicle stop is initiated from 4th gear (around 25mph), the harsh downshift condition will usually occur as the vehicle decelerates to a speed of about 10mph. If the transmission is in 2nd, 3rd, 5th, or 6th gear, when the stop is initiated, the condition will not be present. This may cause the condition to appear to be intermittent to the customer. Because the harsh downshift may occur below 10mph the customer may believe that they are experiencing a harsh 2-1 downshift.

Some customers may also experience a harsh 2-3 upshift during normal acceleration. This symptom is less common than the harsh coastdown shift.

This bulletin involves selectively erasing and reprogramming the transmission control module (TCM) with new software.
21-021-08 All Automatic transmission diagnostic tear down procedure.
This bulletin provides a procedure to determine repair versus replacement of an automatic transmission assembly. Follow the proper repair procedure based on the transmission type. This procedure is to be used after the transmission has been removed from the vehicle.

Category 22 - Wheels & Tires

22-005-06 DR/DH/D1/DC Front end shimmy on 4x4 vehicles when traveling over rough surfaces in the road.
This bulletin applies to four wheel drive (4x4) 2500 and 3500 model vehicles. The customer may experience a self sustaining vibration (shimmy) felt in the front end of the vehicle after striking a bump or pothole. This bulletin involves verifying the condition of the vehicle front suspension and steering components, and adjusting the front tire pressure.

If the customer experiences the above condition, perform the repair procedure which includes a steering damper, tie rods and end links.

Category 23 - Body

23-015-05 All Transit film removal.
This information only bulletin provides a transit film removal procedure.
23-022-05 All Low gloss interior trim.
This information only bulletin discusses that all Chrysler, Dodge, and Jeep vehicles are designed with a low gloss interior trim. This low gloss finish maintains pleasing aesthetis, and minimizes glare of the instrument panel into the windshield. This low gloss finish should not be altered with a medium or high gloss interior treatment solution such as MOPAR Protector's or other Armor All-like products.

Instead, MOPAR Satin Select (part number 05174395AA) which has been specifically developed to remove minor surface contamination and maintain the low gloss appearance should be used for interior trim treatment.
23-014-06 All Windshield wiper blade maintenance.
Windshield wiper blades/elements are frequently replaced unnecessarily. If the wipe pattern appears to be streaky or if there is chatter and no damage to the wiper blades/elements is obvious, the following steps should be performed:
  • Use a soft cloth or sponge and squeegee and a solution of 50/50 alcohol and water, to wash the windshield.
  • Raise the wiper blades off the glass and clean the wiper blade elements with a solution of 50/50 alcohol and water and a soft cloth, paper towel or sponge.
  • Return the wiper blades to their normal operating position. If the wipe pattern is still objectionable, repeat several times. If the wipe pattern is still objectionable, replace the wiper blades/elements.
23-021-06 DR YES Essentials stain, odor, and static resistant fabric care.
This bulletin applies to vehicles equipped with YES Essentials stain, odor, and static resistant fabric (sales code XGW). YES Essentials fabric is an easy-care material that repels and releases soil to maintain the like-new appearance. Spills remain on the surface of the fabric to allow for easy clean up and to prevent stains and odors. The material is antimicrobial and static resistant.

YES Essentials fabric may be cleaned in the following manner:
  • Remove as much of the stain as possible by blotting with a clean, dry towel.
  • Blot any remaining stain with a clean, damp towel.
  • For tough stains, apply Mopar Total clean, p/m 04897840AA, or a mild soap solution to a clean damp cloth and remove the stain. Use a fresh, damp towel to remove the soap residue.
  • For grease stains, apply Mopar Multi-purpose Cleaner, p/n 05127532AA, to a clean, damp cloth and remove the stain. Use a fresh, damp towel to remove the soap residue.
  • Do NOT use any solvents or fabric protectants on Yes Essentials fabric.
23-047-06 DR/DH/D1 Cracked windshield.
Windshield cracks caused by an impact from a foreign object (i.e. stone) are often difficult to identify. The following assessment should be used to verify the presence of an impact chip on the crack.

If no obvious impact chip is present, run a ball point pen along the crack and feel for a slight drop or pit in the glass. If a slight drop or pit in the glass is present, this indicates a small impact caused the crack. If the molding contains a witness mark or dent from an impact, inspect under the molding for an impact chip in the same manner.

Cracks caused by an impact are not warrantable.
23-004-07 All Transit film removal.
This information only bulletin provides a transit film removal procedure
23-010-07 DR/DH/D1 Water leak due to small void in backlite sealer.
The customer may experience the presence of water on or under the rear area fl oor carpet. This condition is likely due to water leaking past a small void in the adhesive used to retain the backlite glass to the body panel. It is recommended that a fl owable sealer be applied to seal a small void in the backlite adhesive.
23-011-07 DR/DH/D1 Glass keeper loose on back power sliding window.
The customer may notice that the glass keeper on the rear backlite has separated from the glass. The bulletin gives directions for the proper repair procedure.
23-013-07 DR/DH/D1/DC Trailer Towing Mirror – New mirror glass locking tab, new removal procedure.
This bulletin applies to vehicles equipped with trailer tow mirrors (sales codes GPD or GPG) built after April 16, 2007, and for any vehicle where service replacement of the mirror glass is required.

The trailer towing mirror assembly has a replaceable mirror glass. As part of the replaceable mirror glass, a locking tab has been added to the plastic backing on the mirror glass. This change has been made to vehicles built after April 16, 2007. This change is also being incorporated in service replacement mirror glass.

This bulletin involves a discussion regarding new removal procedure when replacing the mirror glass on a trailer tow mirror.
23-028-07 DR/DH/D1 Buss-like sound from front door speaker area when radio is on.
The sound in question will come from the interior door trim panel, in the area where the radio speaker is mounted. This condition may be misdiagnosed as a bad radio speaker. The actual cause is typically the interface between the door trim panel sound insulation and the door water shield. The repair procedure involves the addition of sound insulation to the door panel.
23-035-07 DC/DM/DR/DH/D1 Exterior Lamp - Lens fogging.
Some customers may report that vehicle exterior lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a car wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e., a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the lamps on will usually accelerate this process.

A lamp that has a large number of water droplets visible on most internal surfaces indicates a problem with the lamp sealing that has allowed water to enter the lamp. In this instance, the customer is likely to report that moisture in the lamp is always present and never disappears. A lamp that exhibits internal moisture permanently should be replaced.

This bulletin supersedes technical service bulletin 23-041-06, dated September 27, 2006.
23-046-07 DR/DH/D1/DC Repair of etched paint.
This bulletin involves evaluating the paint condition on al horizontal panels for etching. f the problem exists, the bulletin describes the proper repair procedure using sanding/buffi ng techniques or spot paint refi nishing.

Category 24 - Air Conditioning

24-006-06 All A/C cooling coil odor.
This bulletin involves inspecting for leaves and other foreign material, cleaning, and treating the cooling coil and housing. Some vehicle operators may experience a musty odor from the A/C system, primarily at start up in hot and humid climates. This odor may be the result of microbial growth on the cooling coil. During normal A/C system operation, condensation, bacteria and fungi growth begins and odor results. If the operator describes, or the technician experiences a musty odor when operating the A/C system, perform the appropriate repair procedure based on the vehicle model.

Category 25 - Emissions

Category 26 - Miscellaneous

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